Warranty Specialist – Focus Chargeback & Claim Correction at Randstad Portugal

Descrição da Função:

Últimas informações de emprego de Randstad Portugal para o cargo de Warranty Specialist – Focus Chargeback & Claim Correction. If the Warranty Specialist – Focus Chargeback & Claim Correction vaga em Lisboa corresponde às suas qualificações, submeta a sua candidatura ou CV atualizado diretamente através do portal Jobkos.

Tenha em atenção que candidatar-se a um emprego exige o cumprimento de requisitos da empresa. Esperamos que a oportunidade em Randstad Portugal para o cargo de Warranty Specialist – Focus Chargeback & Claim Correction abaixo seja adequada ao seu perfil.

In partnership with one of our clients, a leading German automotive Empresa, Randstad is recruiting for a Warranty Specialist – Focus Chargeback & Claim Correction Cargo.

Empresa Description:

They are a part of a strong international team and a leading player in the commercial vehicle manufacturing and transport solutions sector. As part of a global group, they are committed to innovation, operational excellence, and shaping the future of mobility.

Their newly established Global Business Services (GBS) unit is dedicated to optimizing and streamlining end-to-end business processes across finance, human resources, sales support, and procurement. With delivery centers spanning multiple Localizaçãos worldwide, they focus on quality, efficiency, and continuous improvement to ensure seamless service delivery.

GBS plays a strategic role in the Empresa's long-term success, actively contributing to its growth and development.

By joining them, you will be a part of a forward-thinking team that drives impactful change and supports a dynamic operational environment.

What you can look forward to:

1. In the "Warranty Audit" task area you will identify and explain deviations and potential for improvement in warranty process handling and check the effectiveness of central models for warranty application review. This role will make an important contribution to a positive customer experience in the environment of particularly customer-sensitive warranty repairs at a central corporate interface between customer, service, and product quality, supporting the achievement of adequate cost targets and contributing to an audit-proof warranty application review.
2. The key responsibilities of this role are:
1. Ensure that findings from warranty audits are reflected in chargebacks to after-sales partners
2. Monitor open claims and proactively manage adjustments based on defined criteria (e.g. deadlines, objections)
3. Create and correct invoices independently in the system
4. Continuously improve the chargeback processes using technology including RPA

What we are looking for:

1. Business background (e.g. studies or apprenticeship)
2. IT-affinity and ideally experience in optimizing processes with the help of RPA
3. Experience working with SAP is a plus
4. Basic Microsoft Office Skills
5. Good analytical skills and a feel for the overall context
6. Fluent in oral and written English
7. Independent, structured and efficient way of working, strong attention to detail
8. Excellent teamwork skills and enjoy working in a dynamic and collaborative environment

Benefits:

• Working in a dynamic environment with vibrant team spirit
• Career opportunities within the Empresa
• Início office policy of 2 days / week
• Additional days off on Dec 24th and 31st
• Birthday off
• Referral Bonus
• Life Insurance
• Health Insurance, extended to family members

Seniority level

Associate

Employment type

Part-time

Job function

Accounting/Auditing

Industries

Human Resources Services and Motor Vehicle Manufacturing

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Informação da Vaga:

• Empresa: Randstad Portugal
• Cargo: Warranty Specialist – Focus Chargeback & Claim Correction
• Local de Trabalho: Lisboa
• País: PT

Como enviar a sua candidatura:

Após ler e compreender os critérios e requisitos mínimos explicados na informação da vaga Warranty Specialist – Focus Chargeback & Claim Correction at the office Lisboa acima, prepare de imediato os documentos de candidatura, tais como carta de apresentação, CV, cópia do diploma e outros anexos. Envie através do link 'Próxima Página' abaixo.

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