Italian Tech Support in Lisbon

BOROLEO | Lisbon | PT
Are you ready to live and work in one of Europe’s most beautiful cities? Join a dynamic team in sunny Lisbon and help customers from all over the world! Whether youre solving problems or answering questions, you’ll make a real difference every day — all while enjoying the culture, food, and ocean views Portugal has to offer. Let your career grow where the sun always shines! ☀️💬Your Job🛠️As aCustomer Service Representative, you’ll help customers after they buy home appliances. You’ll be their first point of contact for questions or issues.Your Tasks
  • 📞 Answer questions by phone and email
  • 🔍 Diagnose issues using helpful tools and 60 step-by-step processes
  • 🛠️ Use online resources, like YouTube tutorials, to support customers
  • 📦 Give updates on orders and delivery
  • 🛌 Assist with small repairs or direct bigger issues to the right department
  • 💡 Give product information and solve complaints in a friendly way
  • 🖥️ Work with 3 support systems/software tools
  • 🛒 Cross-selling skills are a bonus!
What We’re Looking For
  • 🇮🇹 Proficiency in Italian, both written and spoken
  • 🇬🇧 English (B2)
  • 💬 Great communication skills
  • 💡 Interest in tech and home appliances
  • 🧩 Problem-solving mindset
  • 🤝 Team player with a positive attitude
  • 📈 Sales or cross-selling experience
What We Offer
  • 🚀 New and modern office.
  • 📚 Full training to help you succeed.
  • 🏡 Relocation support (if applicable).
  • 🌍 We promote inter-company mobility to work at any of our sites around the world.
  • 🏥 Private health insurance, free after six months
  • 💶 Competitive wages (14 monthly payments per year) + bonus
LocationLisbon, Portugal

Information :

  • Company : BOROLEO
  • Position : Italian Tech Support in Lisbon
  • Location : Lisbon
  • Country : PT
Next Process

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Post Date : 2025-09-23 | Expired Date : 2025-10-23

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