Customer Service For Banking Industry at Boeva Tech

Descrição da Função:

Últimas informações de emprego de Boeva Tech para o cargo de Customer Service For Banking Industry. If the Customer Service For Banking Industry vaga em Lisboa corresponde às suas qualificações, submeta a sua candidatura ou CV atualizado diretamente através do portal Jobkos.

Tenha em atenção que candidatar-se a um emprego exige o cumprimento de requisitos da empresa. Esperamos que a oportunidade em Boeva Tech para o cargo de Customer Service For Banking Industry abaixo seja adequada ao seu perfil.

Are you passionate about customer service and ready to take on a dynamic role that blends customer support and sales? Join us for a rewarding career where innovation, quality, and people are at the heart of everything we do

Role and Responsibilities:

As an Operations Customer Expert I, you will:

• Provide excellent customer support for the Spanish market.
• Handle customer service tasks, manage claims, and perform cross-selling.
• Communicate effectively via voice and email, ensuring top-tier service delivery.

Requirements:

• Minimum of 6 months of experience in customer service and sales (preferred).
• Strong ability to manage communication through voice and email efficiently.
• Proficiency in Spanish (essential) a near-native or native level with B2 English
• Ability to work with new software programs and adapt to technology.
• A valid residence card for Portugal OR a EU member state passport (a MUST)

Working Hours:

• Full-time role: 40 hours per week (8 hours a day, plus 1 hour lunch break).
• Shifts are rotational, from Monday to Friday, between 7:30 AM and 5:00 PM.

Training:

• Intensive 12-day training to equip you with all the knowledge needed for success.
• Training is conducted in English, with daily working hours of 8 hours.
• Completion of training is required with at least 85% accuracy on the final test.

Trial Period:

• 1-month trial period after the contract signing. Performance during this period will impact the final decision for continued employment.

Localização:

• Your workplace is located in Lisbon, Portugal, with convenient access to public transport.

If you are passionate about delivering outstanding customer service and are excited to contribute to a leading industry, apply today to start your career with us

Compensation and Benefits:

• Competitive monthly salary and attractive benefits.
• Holiday and Christmas bonuses (equal to base salary).
• Meal allowance (EUR 7 per day).
• Health insurance from day one.
• Housing option: Accommodation in Empresa-rented apartments for employees relocating from more than 100 km away.
• Paid training period with compensation.

Informação da Vaga:

• Empresa: Boeva Tech
• Cargo: Customer Service For Banking Industry
• Local de Trabalho: Lisboa
• País: PT

Como enviar a sua candidatura:

Após ler e compreender os critérios e requisitos mínimos explicados na informação da vaga Customer Service For Banking Industry at the office Lisboa acima, prepare de imediato os documentos de candidatura, tais como carta de apresentação, CV, cópia do diploma e outros anexos. Envie através do link 'Próxima Página' abaixo.