Technical Support Specialist with Italian at Recruityard

Descrição da Função:

Últimas informações de emprego de Recruityard para o cargo de Technical Support Specialist with Italian. If the Technical Support Specialist with Italian vaga em Portugal corresponde às suas qualificações, submeta a sua candidatura ou CV atualizado diretamente através do portal Jobkos.

Tenha em atenção que candidatar-se a um emprego exige o cumprimento de requisitos da empresa. Esperamos que a oportunidade em Recruityard para o cargo de Technical Support Specialist with Italian abaixo seja adequada ao seu perfil.

Localização: Remote in Portugal

We are currently looking for Italian-speaking Technical Support Agents to join a growing support team. This is an exciting opportunity to provide technical assistance to users of a global technology platform. If you're tech-savvy, sales-oriented, and fluent in Italian and English, this role could be your Seguinte big move.

Main Responsibilities

• Provide remote technical support to users via chat, phone, and email.
• Guide customers through technical troubleshooting, setup, and feature navigation.
• Offer pre- and post-sales technical support to help users maximize platform benefits.
• Handle inquiries about software bugs, system performance, and functionality.
• Escalate unresolved issues to higher-tier support when necessary.
• Document all interactions and resolutions in the system.
• Ensure timely, clear, and customer-focused communication.

Candidate Profile

• Fluency in Italian and English (mandatory).
• Solid sales experience and strong communication skills.
• Tech-savvy with the ability to learn new systems and tools quickly.
• Customer-oriented mindset with strong problem-solving abilities.
• Prior experience in technical support is highly valued but not required.

Work Schedule:

• Rotating shifts (07h to 21h, including weekends).

Compensation & Benefits Package

• Basic Salary: EUR 920.00 gross/month
• Performance Bonus (up to): EUR 360.00/month
• Language Allowance (Italian+ English): EUR 250.00/month
• Meal Allowance of EUR 10.20 per day worked
• Assiduity Allowance: EUR 110.00/month
• Flex Work Allowance: EUR 60.00/month
• Full training provided and paid. Bonus and allowances vary depending on attendance and performance.

Why Apply?

• Join a fast-growing and reputable Empresa in the customer experience space.
• Work fully remotely from anywhere in Portugal.
• Support a global tech brand with a dynamic and collaborative team.
• Receive extensive training and real opportunities for career growth.
• Enjoy a competitive salary and attractive benefits package.

If you're fluent in Italian tech-savvy, and eager to help customers solve problems while working from Início, we’d love to hear from you!

By applying, you are giving your GDPR consent for your CV and personal details to be processed for recruitment purposes.

Informação da Vaga:

• Empresa: Recruityard
• Cargo: Technical Support Specialist with Italian
• Local de Trabalho: Portugal
• País: PT

Como enviar a sua candidatura:

Após ler e compreender os critérios e requisitos mínimos explicados na informação da vaga Technical Support Specialist with Italian at the office Portugal acima, prepare de imediato os documentos de candidatura, tais como carta de apresentação, CV, cópia do diploma e outros anexos. Envie através do link 'Próxima Página' abaixo.