| Cargo | Marketing Customer Support Italian + English |
| Publicado | 23 Jun 2026 |
| Expirado | 23 Jul 2026 |
| Empresa | CBT |
| Localização | Lisbon | PT |
| Tipo de Contrato | Full Time |
Últimas informações de emprego de CBT para o cargo de Marketing Customer Support Italian + English. If the Marketing Customer Support Italian + English vaga em Lisbon corresponde às suas qualificações, submeta a sua candidatura ou CV atualizado diretamente através do portal Jobkos.
Tenha em atenção que candidatar-se a um emprego exige o cumprimento de requisitos da empresa. Esperamos que a oportunidade em CBT para o cargo de Marketing Customer Support Italian + English abaixo seja adequada ao seu perfil.
Título da vaga ou palavra-chave: Marketing Customer Support Italian + English
Start Date: 29 January 2026
Localização: Lisbon, Portugal
Work Model: OnSite
Employment Type: Full-time
About the Role
You will provide B2B support to the Empresas advertisers, helping them succeed with digital advertising products. This Cargo involves endtoend product troubleshooting, operational support, and client education across email and chat channels. Candidates must be comfortable working in a fast-paced digital environment and have hands-on experience in paid campaign management.
Work Schedule
Initial schedule (12-hour hoop period):
Monday to Sunday 07:00 to 19:00
Two fixed shifts:
07:00 16:00
10:00 19:00
Later schedule (date to be confirmed by the client):
24/7 operation Monday to Sunday
Rotative shifts
2 rotating days off per week
Salary & Benefits
Base Salary: 1,000 (paid over 14 months)
Complexity Bonus 11 months: 200 (paid over 11 months)
Meal Allowance: 7.23/day (increases to 7.63/day from 01/01/2026 for all working days)
Key Responsibilities
Provide B2B customer support and endtoend product troubleshooting for digital advertising products via email and chat.
Take an active role from the start in identifying initiatives to improve overall service and user experience.
Collaborate with inhouse Product Operations and Engineering teams to resolve all types of queries (generic, technical, or product-related).
Ensure high-quality service delivery that drives Customer Satisfaction and meets service levels across channels.
Maintain clear and timely communication throughout the case journey.
Educate advertisers on product features, common issues, and best practices in collaboration with technical specialists.
Contribute to productivity improvement and resolution-time efficiency.
Requirements
Mandatory experience in paid campaign management.
Degree in Marketing or a related field.
Experience in Digital Marketing.
Experience in a Contact Centre or service program for an Advertising Tech Empresa.
Strong familiarity with social media platforms and a basic understanding of digital advertising.
Strong customer service mindset.
Ability to work both independently and as part of a team.
Fluency in Italian and English.
Após ler e compreender os critérios e requisitos mínimos explicados na informação da vaga Marketing Customer Support Italian + English at the office Lisbon acima, prepare de imediato os documentos de candidatura, tais como carta de apresentação, CV, cópia do diploma e outros anexos. Envie através do link 'Próxima Página' abaixo.
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