| Cargo | Customer service with Italian |
| Publicado | 23 Jun 2026 |
| Expirado | 23 Jul 2026 |
| Empresa | CBT |
| Localização | Lisbon | PT |
| Tipo de Contrato | Full Time |
Últimas informações de emprego de CBT para o cargo de Customer service with Italian. If the Customer service with Italian vaga em Lisbon corresponde às suas qualificações, submeta a sua candidatura ou CV atualizado diretamente através do portal Jobkos.
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Título da vaga ou palavra-chave: Customer Service Representative (Italian + English)
Start Date: 19012026
Localização: Lisbon, Portugal (Onsite)
Markets Supported: Itália + UK
Overview
You will support users of an advanced medical device used for insulin and other subcutaneous drug delivery. Your role is to answer customer inquiries during a distribution transition in Europe, provide clear guidance, and ensure a safe, empathetic user experience.
Main Responsibilities
Handle inbound calls and emails in Italian + English
Provide product usage support and technical clarification
Reassure customers during distribution model changes
Process required documentation, orders, and shipping requests
Register all cases accurately following compliance standards
Requirements
Fluent Italian + English
Strong communication and problemsolving skills
Ability to understand device instructions (training provided)
Customer service experience preferred
Training
Fully paid training after signing the Selection Agreement
Covers device knowledge, tools, systems, procedures, and communication
Completion required before employment contract
Working Hours
40h/week, rotational shifts (may include weekends)
1-hour lunch break
Portuguese public holidays apply
Salary (Total Monthly Package 22 working days example)
With Apartment Option
Total monthly package: 1,086.66
Without Apartment Option
Total monthly package: 1,366.55
(Values include all mandatory allowances and meal card; apartment option includes benefitinkind.)
Benefits
Health insurance from day one of the employment contract
Meal card (taxexempt)
Vacation: 2022 days depending on start year
Holiday + Christmas allowances included in monthly package
Optional shared accommodation for candidates living 100+ km away (utilities included, 14 months, no pets)
Contract
Selection Agreement Training Employment Contract
12month contract, renewable
1month trial period
Após ler e compreender os critérios e requisitos mínimos explicados na informação da vaga Customer service with Italian at the office Lisbon acima, prepare de imediato os documentos de candidatura, tais como carta de apresentação, CV, cópia do diploma e outros anexos. Envie através do link 'Próxima Página' abaixo.
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