LMS Administrator at Hays

Descrição da Função:

Últimas informações de emprego de Hays para o cargo de LMS Administrator. If the LMS Administrator vaga em Portalegre corresponde às suas qualificações, submeta a sua candidatura ou CV atualizado diretamente através do portal Jobkos.

Tenha em atenção que candidatar-se a um emprego exige o cumprimento de requisitos da empresa. Esperamos que a oportunidade em Hays para o cargo de LMS Administrator abaixo seja adequada ao seu perfil.

LMS Administrator (SuccessFactors Learning) – English

Título da vaga ou palavra-chave: LMS Administrator (Learning Platform Administrator)

Department: Learning & Development / HR

Localização: Remote (from Portugal)

Contract: Full‐time

About the Empresa

At HAYS, we are partnering with one of the world's leading and largest reinsurance companies, headquartered in Alemanha. Recognised for its exceptional financial stability, advanced risk‐management expertise, and its ability to cover highly complex risks, this organization employs over 43,000 people worldwide.

Role Overview

The LMS Administrator will oversee the administration and continuous optimization of the Empresa's Learning Platform, primarily working with SAP SuccessFactors Learning and ServiceNow.

This role is fully remote, requires advanced English, and prioritizes candidates with experience in E‐Learning content, standards, or digital learning ecosystems.

Key Responsibilities

Learning Platform Administration (SuccessFactors LMS)

• Manage daily administration of SAP SuccessFactors Learning: user setup, roles, permissions, catalogs, domains, assignment profiles.
• Configure and maintain Items, Classes, Curricula, Programs and Learning Paths.
• Upload, test and troubleshoot SCORM / AICC / xAPI content.
• Manage sessions, registrations, waitlists, instructor‐led training configurations and approval workflows.
• Ensure data integrity through periodic audits, mass updates and quality checks.
• Oversee compliance learning, recurring mandatory training, and audit‐ready reporting.

Service & Support (ServiceNow)

• Handle incoming support tickets via ServiceNow, ensuring they are resolved within SLA.
• Triage platform issues (access, content, assignment, completions) and escalate when required.
• Document recurring issues, maintain internal guides and contribute to the L&D knowledge base.

Reporting & Learning Analytics

• Create and maintain reports and dashboards related to compliance, completions and L&D KPIs.
• Provide insights to support audits, business reviews, and regulatory requirements.

Collaboration & Continuous Improvement

• Work closely with global L&D, HR, IT and content creation teams.
• Support testing and rollout of SuccessFactors bi‐annual updates.
• Propose improvements for user experience, learning workflows and automation.
• Contribute to internal digital‐learning strategy through E‐Learning expertise.

Required Skills

• Hands‐on experience with SAP SuccessFactors Learning.
• Experience with ServiceNow (ticketing, incident management).
• Advanced English (daily communication with global teams).
• Ttroubleshooting, analytical and communication skills.
• Ability to work independently in a remote environment.

Preferred Skills

• Experience designing or managing E‐Learning content.
• Familiarity with authoring tools (Articulate 360, Rise, Captivate).
• Basic understanding of HTML/CSS.
• Experience in multinational and culturally diverse environments.

If you're looking to take a leap in your career, this is your chance! Apply with your CV and we'll get in touch with you!! :)

Informação da Vaga:

• Empresa: Hays
• Cargo: LMS Administrator
• Local de Trabalho: Portalegre
• País: PT

Como enviar a sua candidatura:

Após ler e compreender os critérios e requisitos mínimos explicados na informação da vaga LMS Administrator at the office Portalegre acima, prepare de imediato os documentos de candidatura, tais como carta de apresentação, CV, cópia do diploma e outros anexos. Envie através do link 'Próxima Página' abaixo.