International German-Speaking Customer Support Specialist - Hybrid in Lisbon at Workster

Descrição da Função:

Últimas informações de emprego de Workster para o cargo de International German-Speaking Customer Support Specialist - Hybrid in Lisbon. If the International German-Speaking Customer Support Specialist - Hybrid in Lisbon vaga em Lisbon corresponde às suas qualificações, submeta a sua candidatura ou CV atualizado diretamente através do portal Jobkos.

Tenha em atenção que candidatar-se a um emprego exige o cumprimento de requisitos da empresa. Esperamos que a oportunidade em Workster para o cargo de International German-Speaking Customer Support Specialist - Hybrid in Lisbon abaixo seja adequada ao seu perfil.

Workster is looking for talented German speakers to join a dynamic international team in Lisbon.

This is an exciting opportunity to build an international career while supporting customers for a well-known global brand in a modern and multicultural environment. You’ll work in a professional and supportive setting, with the opportunity to transition into a hybrid working model after the onboarding period.

You will initially work fully on-site for the Primeira 3 months to get to know the team and the working environment, before moving to a hybrid setup.

Your Role

• Provide customer support in German via phone, email, and chat
• Assist customers with product-related questions, orders, and general inquiries
• Deliver professional and solution-oriented support while ensuring high customer satisfaction
• Handle customer complaints and provide appropriate solutions within set deadlines
• Collaborate with colleagues and internal departments to resolve ongoing cases
• Maintain and update internal systems and customer records
• Ensure clear and professional communication at all times

Your Qualifications

• Native or fluent German (C1-C2 level)
• Good command of English
• Previous experience in customer service is a plus
• Strong communication and interpersonal skills
• Customer-oriented mindset with problem-solving abilities
• Comfortable working in a fast-paced environment
• Good computer skills and ability to multitask
• Team player with a proactive attitude

The Offer

• Monday to Friday schedule between 08:00 and 18:00 — enjoy your weekends free
• Hybrid working model after the initial 3-month onboarding period
• Competitive salary package and additional benefits
• Paid training and structured onboarding
• Modern office environment in Lisbon
• International and multicultural team
• Career development and growth opportunities
• Full support from Workster throughout the recruitment process

Informação da Vaga:

• Empresa: Workster
• Cargo: International German-Speaking Customer Support Specialist - Hybrid in Lisbon
• Local de Trabalho: Lisbon
• País: PT

Como enviar a sua candidatura:

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