French Technical Support Specialist – Guimarães, Portugal at FlowDesk CX

Descrição da Função:

Últimas informações de emprego de FlowDesk CX para o cargo de French Technical Support Specialist – Guimarães, Portugal. If the French Technical Support Specialist – Guimarães, Portugal vaga em Guimarães corresponde às suas qualificações, submeta a sua candidatura ou CV atualizado diretamente através do portal Jobkos.

Tenha em atenção que candidatar-se a um emprego exige o cumprimento de requisitos da empresa. Esperamos que a oportunidade em FlowDesk CX para o cargo de French Technical Support Specialist – Guimarães, Portugal abaixo seja adequada ao seu perfil.

The Professional Challenge

Are you passionate about the financial sector and looking for a stable career opportunity in one of Portugal's most historic and charming cities?

We are expanding our team in Guimarães and are looking for Customer Support Advisors fluent in French. In this role, you will become the voice and strategic support for a major entity in the Banking and Insurance industry, helping users resolve everyday inquiries or managing more advanced technical cases depending on your background.

We offer two distinct specialization tracks (Level 1 and Level 2), allowing us to welcome both individuals looking for their Primeira experience in the sector and professionals with a more technical background.

Your Day-to-Day Responsibilities

• Level 1 (L1) – General Support: You will assist French-speaking users with inquiries regarding their bank accounts, insurance policies, and basic administrative banking processes. No previous experience in similar roles is required—we provide full training!
• Level 2 (L2) – Technical / Transactional Support: You will troubleshoot and resolve higher-complexity technical and IT inquiries, managing workflows that require analytical skills combined with the use of digital tools.

The Ideal Profile

• Localização: It is essential to currently reside in or around Guimarães, Portugal(Note: The client does not offer a reLocalização package, so this process is open to local candidates only).
• Languages: * For L1: Fluent/Native proficiency in French. Having basic IT knowledge or a second language (such as German at a minimum B2 level) is highly valued.
  • For L2: Fluent/Native proficiency in French complemented by a strong working knowledge of English (commonly used in the IT support ecosystem) and verifiable experience in technical support or corporate customer care.
• Skills: Solution-oriented, empathetic, proactive, and highly organized.

Work Schedule & Life Balance

• L1 Track: Monday to Friday, 09:00 AM to 06:00 PM (Enjoy your weekends completely free!).
• L2 Track: Monday to Friday, 09:00 AM to 06:00 PM, paired with scheduled Saturday shifts rotating between 10:00 AM and 08:00 PM.

Compensation & Financial Perks

We offer a highly competitive financial package structured under local regulations across 14 monthly payments per year:

General Support Track (L1):

• Competitive Fixed Monthly Salary (paid 14 times a year).
• Guaranteed Productivity Bonus monthly during your Primeira 6 months on the project.
• Attendance Bonus paid monthly for punctuality.
• Meal Allowance monthly, paid directly in cash.

Advanced Support Track (L2):

• Higher Fixed Monthly Salary (paid 14 times a year), tailored to your previous experience and additional technical skills.
• Guaranteed Productivity Bonus monthly during your Primeira 6 months on the project.
• Attendance Bonus paid monthly for punctuality.
• Meal Allowance monthly, paid directly in cash.

Extra Benefits:

• 100% paid initial training program starting from day one to guarantee a smooth onboarding process.
• Immediate access to corporate agreements, Empresa partnerships, and internal employee perks currently active.

Informação da Vaga:

• Empresa: FlowDesk CX
• Cargo: French Technical Support Specialist – Guimarães, Portugal
• Local de Trabalho: Guimarães
• País: PT

Como enviar a sua candidatura:

Após ler e compreender os critérios e requisitos mínimos explicados na informação da vaga French Technical Support Specialist – Guimarães, Portugal at the office Guimarães acima, prepare de imediato os documentos de candidatura, tais como carta de apresentação, CV, cópia do diploma e outros anexos. Envie através do link 'Próxima Página' abaixo.

Próxima Página »

  French Technical Support Specialist – Guimarães, Portugal at FlowDesk CX

Publicado: 6 hours ago

Desc.: The Professional ChallengeAre you passionate about the financial sector and looking for a stable career opportunity in one of Portugal's most historic and charming cities?We are expanding our team in...

Empresa: FlowDesk CX | Localização: Guimarães

---

  Assistente comercial at ABC Escolar

Publicado: 1 week ago

Desc.: A Diversa Soluções, lda, procura um assistente comercial para a sua marca ABC Escolar (dedicada à venda de material educativo), com o intuito de reforçar a sua equipa comercial de escritório. Local...

Empresa: ABC Escolar | Localização: Guimarães

---

  Engenheiro têxtil at INUP Início

Publicado: 2 weeks ago

Desc.: A INUP Início, uma empresa do setor de têxteis-lar com foco em excelência, inovação, design e sustentabilidade, procura um(a) Engenheiro(a) Têxtil para integrar a sua equipa. Trata-se de uma função ce...

Empresa: INUP Início | Localização: Guimarães

---

  Designer técnico at Costa & Abreu

Publicado: 3 weeks ago

Desc.: A Costa & Abreu é uma empresa de referência no setor de mobiliário e carpintaria, com mais de 50 anos de experiência na criação de soluções inovadoras e de qualidade. Estamos à procura de um Desenhado...

Empresa: Costa & Abreu | Localização: Guimarães

---

  Pattern Maker / Quality Control at Minga London

Publicado: 3 weeks ago

Desc.: About Minga LondonMinga London is a globally recognized independent fashion brand founded in London in 2014. Drawing inspiration from underground culture, music, and internet subcultures, Minga create...

Empresa: Minga London | Localização: Guimarães

---