Customer Service Specialist French + C1 English at CBT

Descrição da Função:

Últimas informações de emprego de CBT para o cargo de Customer Service Specialist French + C1 English. If the Customer Service Specialist French + C1 English vaga em Lisbon corresponde às suas qualificações, submeta a sua candidatura ou CV atualizado diretamente através do portal Jobkos.

Tenha em atenção que candidatar-se a um emprego exige o cumprimento de requisitos da empresa. Esperamos que a oportunidade em CBT para o cargo de Customer Service Specialist French + C1 English abaixo seja adequada ao seu perfil.

Localização: Lisbon, Portugal (OnSite)

Start Date: 4 September 2025

Contract Type: CDD Fixed Term, 6 months

We are seeking a motivated, customeroriented Frenchspeaking Customer Service Specialist with a solid C1 level of English to join our team in Lisbon.

Youll be the voice of our brand, helping customers with inquiries, solving issues, and ensuring they have a great experience.

If youre passionate about helping people, enjoy working in a multicultural environment, and are open to working flexible schedulesincluding night shiftsthis opportunity is for you.

• Handle incoming calls, emails, and chats from customers in French and English
• Provide accurate information, troubleshooting, and Primeiracontact resolution
• Ensure customer satisfaction while following Empresa procedures
• Escalate complex cases when necessary and follow up on pending issues

• Shifts: Monday to Sunday, 24/7 operations (rotating shifts including night shifts)
• Days Off: 2 rotating days per week

• Native/Fluent French and C1level English (verified through Harver English assessment)
• At least 1 year of experience in Customer Service
• Strong problemsolving and communication skills
• EU ID, Residence Card, Manifestação de Interesse, or valid visa (subject to consultation)

Salary & Bonuses

• Base Salary: 900/month × 14 months/year
• Performance Bonus: 100/month × 11 months/year
• Welcome Bonus: 1,000 (paid after joining)
• Cargo Bonus (Braga only): 20 × 12 months/year (not Lisbon)

Allowances

• Meal Allowance: 7.23/day worked
• Transport Allowance: 20/month

Health Insurance

• Coverage starts on Day 1 (paid monthly by employee, free after 6 months)

ReLocalização Package (Lisbon only)

• Reimbursement of airfare up to 400 (Economy class) after 6 months
• Room in a shared apartment (max 12 months) rent 280/month incl. utilities (deducted from payslip)

1. Application Submission
2. Application Validation
3. Primeira Call
4. Online Tests (including English)
5. Primeira Interview
6. Client Interview (if applicable)
7. Job Offer
8. Hired

Why Join Us in Lisbon?

A vibrant city, international workplace, career development opportunities, and the chance to work with a dynamic team serving customers worldwidewhile enjoying sunny Portugal!

If youre ready to grow your customer service career in an exciting, multicultural environment, apply now and secure your spot for 4 September 2025!

Informação da Vaga:

• Empresa: CBT
• Cargo: Customer Service Specialist French + C1 English
• Local de Trabalho: Lisbon
• País: PT

Como enviar a sua candidatura:

Após ler e compreender os critérios e requisitos mínimos explicados na informação da vaga Customer Service Specialist French + C1 English at the office Lisbon acima, prepare de imediato os documentos de candidatura, tais como carta de apresentação, CV, cópia do diploma e outros anexos. Envie através do link 'Próxima Página' abaixo.