Customer Service Specialist French + C1 English at CBT

Descrição da Função:

Últimas informações de emprego de CBT para o cargo de Customer Service Specialist French + C1 English. If the Customer Service Specialist French + C1 English vaga em Lisbon corresponde às suas qualificações, submeta a sua candidatura ou CV atualizado diretamente através do portal Jobkos.

Tenha em atenção que candidatar-se a um emprego exige o cumprimento de requisitos da empresa. Esperamos que a oportunidade em CBT para o cargo de Customer Service Specialist French + C1 English abaixo seja adequada ao seu perfil.

Customer Service Specialist French + C1 English

Localização: Lisbon, Portugal (OnSite)

Start Date: 4 September 2025

Contract Type: CDD Fixed Term, 6 months

About the Role

We are seeking a motivated, customeroriented Frenchspeaking Customer Service Specialist with a solid C1 level of English to join our team in Lisbon.

Youll be the voice of our brand, helping customers with inquiries, solving issues, and ensuring they have a great experience.

If youre passionate about helping people, enjoy working in a multicultural environment, and are open to working flexible schedulesincluding night shiftsthis opportunity is for you.

Your Responsibilities

• Handle incoming calls, emails, and chats from customers in French and English
• Provide accurate information, troubleshooting, and Primeiracontact resolution
• Ensure customer satisfaction while following Empresa procedures
• Escalate complex cases when necessary and follow up on pending issues

Schedule & Time Off

• Shifts: Monday to Sunday, 24/7 operations (rotating shifts including night shifts)
• Days Off: 2 rotating days per week

Requirements

• Native/Fluent French and C1level English (verified through Harver English assessment)
• At least 1 year of experience in Customer Service
• Strong problemsolving and communication skills
• EU ID, Residence Card, Manifestação de Interesse, or valid visa (subject to consultation)

Compensation & Benefits

Salary & Bonuses

• Base Salary: 900/month × 14 months/year
• Performance Bonus: 100/month × 11 months/year
• Welcome Bonus: 1,000 (paid after joining)
• Cargo Bonus (Braga only): 20 × 12 months/year (not Lisbon)

Allowances

• Meal Allowance: 7.23/day worked
• Transport Allowance: 20/month

Health Insurance

• Coverage starts on Day 1 (paid monthly by employee, free after 6 months)

ReLocalização Package (Lisbon only)

• Reimbursement of airfare up to 400 (Economy class) after 6 months
• Room in a shared apartment (max 12 months) rent 280/month incl. utilities (deducted from payslip)

Recruitment Process

1. Application Submission
2. Application Validation
3. Primeira Call
4. Online Tests (including English)
5. Primeira Interview
6. Client Interview (if applicable)
7. Job Offer
8. Hired

Why Join Us in Lisbon?

A vibrant city, international workplace, career development opportunities, and the chance to work with a dynamic team serving customers worldwidewhile enjoying sunny Portugal!

If youre ready to grow your customer service career in an exciting, multicultural environment, apply now and secure your spot for 4 September 2025!

Informação da Vaga:

• Empresa: CBT
• Cargo: Customer Service Specialist French + C1 English
• Local de Trabalho: Lisbon
• País: PT

Como enviar a sua candidatura:

Após ler e compreender os critérios e requisitos mínimos explicados na informação da vaga Customer Service Specialist French + C1 English at the office Lisbon acima, prepare de imediato os documentos de candidatura, tais como carta de apresentação, CV, cópia do diploma e outros anexos. Envie através do link 'Próxima Página' abaixo.

Próxima Página »

  Técnico de Qualidade. Indústria alimentar - Mem Martins, Sintra. at Cerealto

Publicado: 16 hours ago

Desc.: Partilhamos convosco uma nova vaga para Técnico de Qualidade.MISSÃO DO CARGO:Garantir e assegurar que a qualidade e a segurança alimentar estão sempre asseguradas nos processos sobre matérias-primas e...

Empresa: Cerealto | Localização: Lisbon

---

  Senior Web Designer at Eloa Labs

Publicado: 16 hours ago

Desc.: Título da vaga ou palavra-chave: Senior Web DesignerLocalização: PortugalRole: Permanent and hybridEmpresa IntroductionEloa Labs is a brand-new and fast-growing startup partnering with startups and ambitious businesses to cre...

Empresa: Eloa Labs | Localização: Lisbon

---

  German speaking Customer Support Representative at FlowDesk CX

Publicado: 19 hours ago

Desc.: We're looking for German speaking Customer Service Advisors to join our client's team in the beautiful Portugal!What you'll do:Provide the highest level of support to our customers via phone and email...

Empresa: FlowDesk CX | Localização: Lisbon

---

  French Customer Support Agent – Global Travel & Lifestyle at Cross Border Talents

Publicado: 19 hours ago

Desc.: We are looking for French speakers to join our Lisbon-based client's international team as Customer Support Agents supporting a leading global e-commerce platform in the travel and lifestyle sector. Y...

Empresa: Cross Border Talents | Localização: Lisbon

---

  Italian speaking Customer Service Advisor at FlowDesk CX

Publicado: 19 hours ago

Desc.: We are looking for Italian-speaking Customer Service Advisors to join an international community in the heart of Lisbon, Portugal.This isn't just about support; it's about being the voice of a brand a...

Empresa: FlowDesk CX | Localização: Lisbon

---