| Cargo | Customer Service Advisor Italian Speaker |
| Publicado | 15 May 2026 |
| Expirado | 14 Jun 2026 |
| Empresa | CBT |
| Localização | Lisbon | PT |
| Tipo de Contrato | Full Time |
Últimas informações de emprego de CBT para o cargo de Customer Service Advisor Italian Speaker. If the Customer Service Advisor Italian Speaker vaga em Lisbon corresponde às suas qualificações, submeta a sua candidatura ou CV atualizado diretamente através do portal Jobkos.
Tenha em atenção que candidatar-se a um emprego exige o cumprimento de requisitos da empresa. Esperamos que a oportunidade em CBT para o cargo de Customer Service Advisor Italian Speaker abaixo seja adequada ao seu perfil.
Título da vaga ou palavra-chave: Customer Service Advisor Italian Speaker
Localização: Lisbon, Portugal
Start Date: 20 November 2025
This is an excellent opportunity for Italian-speaking professionals experienced in customer service and sales-oriented roles to join a leading global client in Lisbon.
About the Role:
As a Customer Service Advisor, you will provide professional support to clients through inbound and outbound communications, assisting them with inquiries, troubleshooting issues, and improving their sales performance. The ideal candidate has strong communication skills, a proactive sales approach, and the ability to deliver a positive customer experience consistently.
Work Schedule:
From Monday to Sunday, working on rotative shifts:
08:00 17:00 or 09:00 18:00
Two rotating days off per week
At a later stage (TBC by the client): 24/7 rotation, Monday to Sunday
Work Model: On-site (Lisbon office)
Compensation:
Base salary: 1,000 gross x 14 months
Welcome bonus: 100 gross x 11 months (paid over the Primeira 12 months)
Meal allowance: 7.23 per day
Transport allowance: 20 per month
Braga Cargo bonus: 20 x 12 months (only applicable for Braga-based hires)
Important note on Welcome Bonus:
Starting with hires from 1st September onwards, the Welcome Bonus will be paid in 12 monthly instalments (1/12 per month) during the Primeira year. Each instalment is conditional on maintaining less than 6% unjustified absenteeism in the previous month. This should not be presented as part of the fixed monthly salary package.
Benefits:
Health insurance from day 1 (employee contributes monthly until it becomes free after 6 months)
Meal and transport allowances included from the Primeira working day
Ongoing development and growth opportunities within a dynamic and multicultural work environment
ReLocalização (Lisbon only):
Flight reimbursement: Up to 400 (Economy class) at the end of the 6th month of contract
Accommodation: Room in a shared apartment for up to 12 months (280/month, all bills included, deducted directly from payslip)
Eligibility: Available only for candidates relocating from outside Portugal
Requirements:
Native or near-native fluency in Italian and good command of English (B2+)
Minimum of 1 year experience in customer service or support, preferably within telesales, account management, or customer success roles
Solid sales awareness and ability to influence seller success mandatory requirement
Candidates must not have previously worked for ByteDance in any capacity (LOB, BPO, or País)
Why Apply:
Join a stable and expanding international environment where your communication and sales skills can truly thrive. This role combines customer engagement with business influence, ideal for professionals who want to grow within the tech or digital industry in Portugal.
Após ler e compreender os critérios e requisitos mínimos explicados na informação da vaga Customer Service Advisor Italian Speaker at the office Lisbon acima, prepare de imediato os documentos de candidatura, tais como carta de apresentação, CV, cópia do diploma e outros anexos. Envie através do link 'Próxima Página' abaixo.
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