| Cargo | Customer Support Specialist Braga - Hybrid / Onsite |
| Publicado | 12 Aug 2026 |
| Expirado | 11 Sep 2026 |
| Empresa | Cross Border Talents |
| Localização | Portugal | PT |
| Tipo de Contrato | Full Time |
Últimas informações de emprego de Cross Border Talents para o cargo de Customer Support Specialist Braga - Hybrid / Onsite. If the Customer Support Specialist Braga - Hybrid / Onsite vaga em Portugal corresponde às suas qualificações, submeta a sua candidatura ou CV atualizado diretamente através do portal Jobkos.
Tenha em atenção que candidatar-se a um emprego exige o cumprimento de requisitos da empresa. Esperamos que a oportunidade em Cross Border Talents para o cargo de Customer Support Specialist Braga - Hybrid / Onsite abaixo seja adequada ao seu perfil.
We are looking for a French-speaking Customer Support Specialist to join an international customer service team supporting end-users of a leading telecommunications service provider.
In this role, you will assist customers across multiple channels, providing guidance on subscriptions, billing inquiries, and basic technical troubleshooting while delivering a high-quality customer experience.
Key ResponsibilitiesHandle incoming customer interactions via phone and/or digital channels
Answer questions related to subscriptions, billing, and service usage
Provide basic technical support and troubleshooting
Offer clear, accurate, and customer-focused solutions
Ensure customer satisfaction on every interaction
Follow internal procedures and quality guidelines
Candidate ProfileNative or near-native French (C2 level required)
No previous customer support experience required
Strong communication and problem-solving skills
Customer-oriented mindset and ability to work in a fast-paced environment
Willingness to work rotating shifts and on-site
Performance Bonus: 140€ per 12 months
Meal Allowance: €7,63 per working day
Health Insurance: Since day 1 (but need to pay a monthly amount) It's free after 6 months of contract.
Work ScheduleIf you’re ready to take the Seguinte step in your customer support career and work in a fast-paced, customer-focused environment, we'd love to hear from you. Apply now and join an international team in Aveiro.
#J-18808-LjbffrApós ler e compreender os critérios e requisitos mínimos explicados na informação da vaga Customer Support Specialist Braga - Hybrid / Onsite at the office Portugal acima, prepare de imediato os documentos de candidatura, tais como carta de apresentação, CV, cópia do diploma e outros anexos. Envie através do link 'Próxima Página' abaixo.
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