German Speaking Customer (Remote in Portugal) at Eco Plus Solutions AB

Job Description:

Latest job information from Eco Plus Solutions AB for the position of German Speaking Customer (Remote in Portugal). If the German Speaking Customer (Remote in Portugal) vacancy in Braga matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Eco Plus Solutions AB for the position of German Speaking Customer (Remote in Portugal) below matches your qualifications.

We are looking for a dedicated and proactive German-Speaking Customer Advisor to join an exciting automotive-related project. This is a fully remote role (within Portugal only) designed for individuals who want the flexibility of working from home while contributing to a premium customer experience.

Prior experience in customer service or client-facing roles is an advantage but not mandatory — enthusiasm, excellent communication skills, and the ability to adapt quickly are what matter most. This is an excellent opportunity to develop professionally while working with an innovative, high-profile project in the automotive industry.

As a German-Speaking Customer Advisor, your role will include:

• Providing outstanding support to German-speaking customers across various communication channels (phone, email, chat).
• Assisting customers with inquiries related to the project, ensuring a high level of accuracy and service quality.
• Understanding customer needs and offering tailored solutions to enhance the user experience.
• Managing and resolving customer issues in a timely and professional manner.
• Collaborating with internal teams to improve processes and ensure customer satisfaction.
• Maintaining accurate and detailed records of customer interactions.
• Keeping updated with project developments, technical processes, and product knowledge.
• Upholding the highest level of professionalism in all customer communications.

The ideal candidate will have:

• Fluent German (C1+) — excellent written and spoken communication skills.
• English is not required for this position.
• Strong communication and interpersonal skills.
• A positive attitude, reliability, and ability to work independently.
• Prior customer service experience is a plus but not mandatory.
• Ability to work remotely within Portugal.
• Adaptability and willingness to learn in a dynamic environment.

We value our employees and offer a supportive environment that promotes growth, learning, and success. Benefits include:

• Competitive salary with performance-based incentives.
• Clear career growth opportunities within an international environment.
• Health and life insurance to protect you and your loved ones.
• Relocation support for international hires — including flight tickets to Lisbon and accommodation.
• Comprehensive onboarding and training to ensure your success.
• A fully remote work model (within Portugal).
• Exposure to an exciting project in the automotive industry.
• A collaborative, diverse, and innovative work culture.

For candidates relocating to Portugal, we provide:

• Flight tickets to Lisbon.
• Accommodation support upon arrival.
• Guidance and support for settling into your new work and living environment.

This role is ideal for a German-speaking individual who:

• Is passionate about providing exceptional customer service.
• Wants to work remotely within Portugal.
• Is motivated, adaptable, and eager to learn.
• Values career growth and working on innovative projects.

If you meet the requirements and are ready for a rewarding opportunity, please submit your CV and a short cover letter highlighting your language skills, any relevant experience, and why you would be a great fit for this role.

Job Info:

• Company: Eco Plus Solutions AB
• Position: German Speaking Customer (Remote in Portugal)
• Work Location: Braga
• Country: PT

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information German Speaking Customer (Remote in Portugal) at the office Braga above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.