Bilingual Customer Service Representative - French and English at Recruityard

Descrição da Função:

Últimas informações de emprego de Recruityard para o cargo de Bilingual Customer Service Representative - French and English. If the Bilingual Customer Service Representative - French and English vaga em Portugal corresponde às suas qualificações, submeta a sua candidatura ou CV atualizado diretamente através do portal Jobkos.

Tenha em atenção que candidatar-se a um emprego exige o cumprimento de requisitos da empresa. Esperamos que a oportunidade em Recruityard para o cargo de Bilingual Customer Service Representative - French and English abaixo seja adequada ao seu perfil.

Localização: Remote – Portugal

Contract: Full-time

Start Date: 17 April

Schedule: Rotating shifts between 07:00 and 21:00

Do you speak French and English fluently and enjoy helping people?

We are currently looking for a Bilingual French & English Customer Consultants

This is a fully remote Cargo in Portugal, offering the opportunity to work in an international environment while supporting a globally recognised brand.

Your Role

As a Customer Consultant, you will ensure that members receive high-quality support and a seamless streaming experience.

Your responsibilities will include:

• Providing support to French-speaking customers via phone, email and chat
• Troubleshooting technical and account-related issues
• Guiding users through platform features and functionality
• Ensuring an excellent customer experience at every interaction
• Gathering customer feedback to support service improvements

What We’re Looking For

• Fluent French and English (C1/C2 level)
• Previous customer support experience is a plus
• Strong communication and problem-solving skills
• Ability to work in a fast-paced digital environment
• Customer-focused mindset

Salary & Benefits

Monthly Compensation Package:

• Base Salary: €920
• Performance Bonus (max): €360
• Language Allowance (French + English): €250
• Meal Allowance: €10.20/day (≈ €214/month)
• Assiduity Allowance: €110
• Flex Work Allowance: €60

Total potential monthly package: approx. €1,900+

Offer

• Remote work within Portugal
• Permanent contract after 6 months
• Health insurance
• Multicultural and international environment
• Career development opportunities

Schedule

• Rotating shifts between 07:00 and 21:00
• Monday to Sunday

Data Privacy Notice (GDPR)

By submitting your application, you consent to the processing of your personal data for recruitment purposes in accordance with the General Data Protection Regulation (GDPR). Your data will be processed confidentially and will only be used for the purposes of evaluating your application.

Informação da Vaga:

• Empresa: Recruityard
• Cargo: Bilingual Customer Service Representative - French and English
• Local de Trabalho: Portugal
• País: PT

Como enviar a sua candidatura:

Após ler e compreender os critérios e requisitos mínimos explicados na informação da vaga Bilingual Customer Service Representative - French and English at the office Portugal acima, prepare de imediato os documentos de candidatura, tais como carta de apresentação, CV, cópia do diploma e outros anexos. Envie através do link 'Próxima Página' abaixo.