Senior Technical Program Manager at Dormont Manufacturing Co

Descrição da Função:

Últimas informações de emprego de Dormont Manufacturing Co para o cargo de Senior Technical Program Manager. If the Senior Technical Program Manager vaga em Lisboa corresponde às suas qualificações, submeta a sua candidatura ou CV atualizado diretamente através do portal Jobkos.

Tenha em atenção que candidatar-se a um emprego exige o cumprimento de requisitos da empresa. Esperamos que a oportunidade em Dormont Manufacturing Co para o cargo de Senior Technical Program Manager abaixo seja adequada ao seu perfil.

Senior Program Manager, Product Development - AI & Agent Experience Job Summary

As a Senior Program Manager on our Product Development team, you’ll work with Product Management and Engineering to define and execute the roadmap for capabilities that allow Zendesk to provide a fully integrated, scalable and easy-to-use AI solution for admin and agents. You’ll work side‑by‑side with our AI teams (Knowledge, AI Agents, Copilot and more…) and its numerous internal stakeholders to drive solutions for cross‑product/cross‑functional problems and initiatives. This also includes unifying the customer experience for using all of our AI products, e.g. how to write procedures. Additionally, you will leverage your knowledge and expertise to enhance decision‑making processes and improve program outcomes.

What You’ll Be Doing

• Lead Empresa‑wide programs with broad impact. Liaise with Product Development teams and teams outside of Product Development including Product Marketing, Enterprise Data & Analytics, Legal, Finance and Go‑to‑Market. You’ll keep releases moving forward in a multi‑geo environment, focusing on key achievements to bring new products and services to market.
• Guide your teams through our quarterly planning process, helping to build out roadmaps, align dependencies and broker commitments from other teams.
• Identify, track and mitigate all risks and issues within your programs.
• Own regular status reporting for your teams.
• Facilitate meetings, workshops, retrospectives, and other team ceremonies.
• Build positive relationships with your team members and partners. You will be partnering with several other program managers in the AI space.
• Devote effort towards making our processes simpler, clearer, and better every day.

What You Bring to the Role

• Prior experience at a software Empresa driving programs within an Engineering organization and having released at least three large scale releases.
• Strong understanding of AI technologies, tools and AI in general.
• Familiarity with Technical Program Management tools and agile methodologies: Jira, Confluence, Trello, Kanban…
• Experience in identifying and calculating inherent risks, determining their impact, and providing appropriate mitigation planning.
• Strong, demonstrable facilitation skills, with a knack for building bridges between teams across multiple Localizaçãos.
• Experience working across multiple global programs simultaneously.

That said, if your experience looks a little different from what we’ve identified and you think you can rock the role, we’d love to learn more about you!.

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Informação da Vaga:

• Empresa: Dormont Manufacturing Co
• Cargo: Senior Technical Program Manager
• Local de Trabalho: Lisboa
• País: PT

Como enviar a sua candidatura:

Após ler e compreender os critérios e requisitos mínimos explicados na informação da vaga Senior Technical Program Manager at the office Lisboa acima, prepare de imediato os documentos de candidatura, tais como carta de apresentação, CV, cópia do diploma e outros anexos. Envie através do link 'Próxima Página' abaixo.

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