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Revenue Operations Manager at Emotion

Cargo Revenue Operations Manager
Publicado 04 Jun 2026
Expirado 04 Jul 2026
Empresa Emotion
Localização Lisbon | PT
Tipo de Contrato Full Time

Descrição da Função:

Últimas informações de emprego de Emotion para o cargo de Revenue Operations Manager. If the Revenue Operations Manager vaga em Lisbon corresponde às suas qualificações, submeta a sua candidatura ou CV atualizado diretamente através do portal Jobkos.

Tenha em atenção que candidatar-se a um emprego exige o cumprimento de requisitos da empresa. Esperamos que a oportunidade em Emotion para o cargo de Revenue Operations Manager abaixo seja adequada ao seu perfil.

About Emotion Mobility

Emotion Mobility is a PSG-backed global SaaS leader in fleet and mobility management, powering rental, leasing, subscription, and chauffeur operations for hundreds of enterprise clients across 600,000+ vehicles worldwide. Our platforms - Rentway and Carpro - are trusted by leading mobility brands such as Volkswagen, Ford, Europcar, and Hertz, helping them optimize operations and scale with confidence.

We operate in a high-growth phase with a target of €50M ARR by 2030, strong Net Revenue Retention, and double-digit EBITDA margins. With offices in Lisbon, Pune, Dubai and Amsterdam and a presence in 90+ countries, we combine global scale with local execution.

As a product-led Empresa, we move fast, ship continuously, and focus relentlessly on solving real customer problems - replacing legacy tools with modern, high-performance software built for the mobility industry.

Your Mission

This is Emotion's Primeira dedicated Revenue Operations hire - a founding role that will define how we scale our go-to-market engine from today's ARR to €50M. You will own the connective tissue between Sales, Customer Success, Finance, and Marketing: the systems, data, processes, and analytics that turn pipeline into booked ARR, and booked ARR into retained and expanded revenue. You will work directly with the CFO and commercial leadership to build the operating infrastructure.

What You'll Do

GTM Systems & Process:

  • Own CRM architecture and the Pipedrive to HubSpot migration roadmap, integrated with NetSuite for revenue recognition and O2C workflows;
  • Define, document and improve the lead-to-cash process: lead routing, deal stages, contract execution, invoicing triggers, and renewal workflows;
  • Eliminate GTM SaaS tool sprawl — aligned with ongoing licence rationalization initiative
  • Build automation playbooks that reduce manual reporting burden on Finance and Sales, relying on RPAs, AI and other tools;
  • Own GTM automation and orchestration — design and maintain automated workflows across the lead-to-cash stack (e.g. CRM triggers, handoff automations, renewal nudges) using tools such as Make, Zapier, or Clay, and ensure sequencing tools (e.g. Lemlist, Apollo, or equivalent) are integrated and governed within the GTM stack.

Pipeline & Forecast Integrity;

  • Own end-to-end pipeline visibility in Pipedrive/HubSpot, from top-of-funnel MQL to closed-won and migration completion;
  • Build and maintain the ARR waterfall model that feeds our internal and board reporting;
  • Define and enforce pipeline coverage ratios and stage-gate criteria across Rentway and Carpro sales motions;
  • Flag pipeline risks before they hit ARR.

Commercial Analytics:

  • Own KPI dashboards across ARR, Contracted ARR, Backlog ARR, NRR, GRR, CAC, LTV, ARPA, Churn, New Logos, and Migration Completion Rate, reported monthly to the Management Team and BoD;
  • Build cohort and segmentation analysis by product (Rentway vs. Carpro), geography (Europe, ME, Asia, US, Latam), customer type (enterprise vs. franchise), others;
  • Track NRR excluding migrations separately to isolate organic expansion performance from platform migration events;
  • Support pricing strategy work — including packaging validation and enterprise commercial governance.

Customer Success & NRR Expansion:

  • Partner with CS to build health score models and early warning systems for churn risk;
  • Define expansion trigger logic: upsell/cross-sell signals across Rentway and Carpro, including modern platform migration as a revenue event;
  • Develop renewal forecasting that distinguishes contracted ARR, at-risk ARR, and expansion ARR on a rolling 12-month basis.

Exit Readiness

  • Build the data room-quality metrics layer: clean, auditable ARR schedules, cohort retention, CAC payback, and LTV/CAC ratios that will withstand PE and IB scrutiny at exit;
  • Support the audit cycle with revenue recognition documentation— covering multi-element arrangements across subscription, onboarding, services, payments and maintenance revenue streams;
  • Ensure all commercial data is structured for institutional-grade reporting from day one.

What We're Looking For

  • 4–7 years in Revenue Operations, Sales Operations, or GTM Finance in a B2B SaaS environment;
  • Hands-on experience with Pipedrive and/or HubSpot (non-negotiable) and NetSuite or equivalent ERP;
  • Deep fluency in SaaS metrics: ARR, NRR, CAC, LTV, churn — you build these models, you don't just read them;
  • Experience supporting enterprise sales cycles (6–18 month deals, multi-stakeholder procurement);
  • Strong SQL or BI tool skills (Looker, Metabase, or equivalent) being able to build dashboards;
  • Comfortable operating in a PE-backed environment with board-level reporting cadences;
  • Experience in vertical SaaS (fleet, mobility, automotive, logistics, or adjacent sectors);
  • Exposure to multi-entity, multi-currency revenue reporting (EUR, AED, INR);
  • Familiarity with IFRS 15 revenue recognition in a SaaS context;
  • Experience supporting a Empresa through a PE exit process or investment banking diligence
  • Prior work in a Empresa scaling from €10M to €50M+ ARR;
  • Obsessively data-driven - you don't accept 'the numbers feel about right';
  • Comfortable operating with ambiguity and building from zero - this is a Primeira hire, not a team join;
  • Professional proficiency in English (mandatory: at least B2); Portuguese or French a strong plus.

Why Join Us

  • Competitive salary with a permanent full-time contract;
  • Work–life balance that works for you, with Friday afternoons off to start your weekend early;
  • Your birthday off - celebrate your day, your way;
  • Flexible benefits designed around your wellbeing;
  • Private healthcare for you and your children;
  • Referral bonus program - bring great people, get rewarded;
  • Two paid days per year for volunteering or charity work;
  • Enjoy free coffee, fresh fruit & monthly team lunches;
  • Join a global, fast-moving team full of energy and ambition, where you can grow in a culture that champions learning, development and continuous progress.

For more information on our data processing activities and your rights as a data subject, please consult our Política de Privacidade at Emotion Mobility.

Informação da Vaga:

  • Empresa: Emotion
  • Cargo: Revenue Operations Manager
  • Local de Trabalho: Lisbon
  • País: PT

Como enviar a sua candidatura:

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