Polish Customer Support Representative – Lisbon at Cbtalents

Descrição da Função:

Últimas informações de emprego de Cbtalents para o cargo de Polish Customer Support Representative – Lisbon. If the Polish Customer Support Representative – Lisbon vaga em Lisbon corresponde às suas qualificações, submeta a sua candidatura ou CV atualizado diretamente através do portal Jobkos.

Tenha em atenção que candidatar-se a um emprego exige o cumprimento de requisitos da empresa. Esperamos que a oportunidade em Cbtalents para o cargo de Polish Customer Support Representative – Lisbon abaixo seja adequada ao seu perfil.

Polish Speaker Customer Support Representative – Lisbon

Localização: Lisbon (On-Site)
Start Date: 30/Apr/26
Contract: 6 months (renewable)
Languages: Polish (C2), English (B2)
Shifts: Monday to Sunday – 08:00–17:00 or 09:00–18:00 (rotative); later 24/7 rotative shifts

Descrição da Função:
Join a fast-growing e-commerce project as a Polish Customer Support Representative in Lisbon! You'll be the voice of the platform, helping millions of users navigate their online experience smoothly. Every day, you'll resolve inquiries from buyers, sellers, customers, and content creators, turning challenges into solutions and ensuring satisfaction at every touchpoint. This is your chance to develop top-tier customer service skills, work in a dynamic international environment, and make a tangible impact on a leading e-commerce platform.

Key Responsibilities:

• Handle both inbound and outbound calls
• Investigate and resolve issues reported by buyers, sellers, customers, and creators
• Review cases within agreed turnaround times and quality standards
• Escalate complex issues following Empresa procedures

Skills & Qualifications:

• Strong moderation skills, verbal and written communication, and rational decision-making
• Deep understanding of e-commerce
• Ability to manage high call volumes during peak seasons
• Empathy and excellent customer service skills

Compensation & Benefits:

• Monthly Salary: €920 (14 months) + €45/month complexity bonus for 11 months
• Welcome Bonus: €1000
• Meal Allowance: €7.23/day (net)
• Transport Allowance: €20/month
• Health Insurance from Day 1 (upon NIF & NISS registration) – free after 6 months

How to Apply:
If this opportunity fits your profile, apply here or send your CV to

Informação da Vaga:

• Empresa: Cbtalents
• Cargo: Polish Customer Support Representative – Lisbon
• Local de Trabalho: Lisbon
• País: PT

Como enviar a sua candidatura:

Após ler e compreender os critérios e requisitos mínimos explicados na informação da vaga Polish Customer Support Representative – Lisbon at the office Lisbon acima, prepare de imediato os documentos de candidatura, tais como carta de apresentação, CV, cópia do diploma e outros anexos. Envie através do link 'Próxima Página' abaixo.