German-Speaking Customer Service Agent at C&D Talent Advisory

Descrição da Função:

Últimas informações de emprego de C&D Talent Advisory para o cargo de German-Speaking Customer Service Agent. If the German-Speaking Customer Service Agent vaga em Lisbon corresponde às suas qualificações, submeta a sua candidatura ou CV atualizado diretamente através do portal Jobkos.

Tenha em atenção que candidatar-se a um emprego exige o cumprimento de requisitos da empresa. Esperamos que a oportunidade em C&D Talent Advisory para o cargo de German-Speaking Customer Service Agent abaixo seja adequada ao seu perfil.

• Lisbon, Portugal | On-Site
• ReLocalização Support for Work-Permitted Candidates

How to Apply

Send your CV to or Use Application Form

Join an international customer experience team supporting global digital platforms across industries including technology solutions, e-commerce, risk & fraud prevention, and insurance services.

We are currently hiring German-speaking Customer Service Agents for several exciting international projects in Lisbon. In this role, you will assist customers with inquiries, resolve issues, and ensure a smooth and high-quality user experience across different platforms and services.

This opportunity is ideal for candidates who enjoy problem-solving, customer interaction, and working in a dynamic multicultural environment.

• Provide customer support via phone, chat, and email in German
• Assist customers with service inquiries, account questions, and troubleshooting
• Handle customer cases with professionalism and attention to detail
• Maintain accurate documentation in internal systems
• Investigate and resolve issues following platform guidelines
• Work collaboratively with internal teams to ensure excellent customer experience

• C1/C2 German (mandatory)
• English B2 or higher
• Strong communication and customer service skills
• Ability to work in a fast-paced international environment
• Strong analytical and problem-solving abilities
• Comfortable working with digital tools and systems

Additional project-specific advantages:

• Experience or knowledge in digital marketing or web design
• Experience in fraud investigation, risk analysis, or e-commerce support
• Strong attention to detail and investigative mindset
• Experience with Microsoft Word and Excel

Schedules vary depending on the project:

Sunday – Friday | 05:00 – 20:00 (rotational shifts)
Days Off: Saturday + 1 rotational day
Uber support up to €25 for early shifts

Monday – Sunday | 08:00 – 23:00 (rotational shifts)
2 rotational days off

Monday – Friday | 07:30 – 20:00 (rotational shifts)
Weekends off

Monday – Sunday | 08:00 – 17:00 or 09:00 – 18:00 (rotational shifts)
Future possibility of 24/7 operations

Base Salary: €1,100 gross × 14 months

Additional bonuses depending on project:

Performance Bonus: up to €100/month (11 months)
Attendance Bonus: up to €180/month (11 months)

Additional benefits:

• Health insurance from day 1 (fully covered after 6 months)
• Paid training and onboarding
• International working environment in Lisbon

If you're ready to build an international career in Lisbon and work with global platforms across exciting industries, apply now and become part of a team where your language skills truly make an impact...

Informação da Vaga:

• Empresa: C&D Talent Advisory
• Cargo: German-Speaking Customer Service Agent
• Local de Trabalho: Lisbon
• País: PT

Como enviar a sua candidatura:

Após ler e compreender os critérios e requisitos mínimos explicados na informação da vaga German-Speaking Customer Service Agent at the office Lisbon acima, prepare de imediato os documentos de candidatura, tais como carta de apresentação, CV, cópia do diploma e outros anexos. Envie através do link 'Próxima Página' abaixo.