Descrição da Função:
Últimas informações de emprego de Recruityard para o cargo de German Customer Service Representative. If the German Customer Service Representative vaga em Portugal corresponde às suas qualificações, submeta a sua candidatura ou CV atualizado diretamente através do portal Jobkos.
Tenha em atenção que candidatar-se a um emprego exige o cumprimento de requisitos da empresa. Esperamos que a oportunidade em Recruityard para o cargo de German Customer Service Representative abaixo seja adequada ao seu perfil.
Remote | Full-Time | Monday to Friday
We're looking for a fluent German & English speaker to join the customer support team of one of Europe's leading telecommunications companies. Fully remote from Portugal, with a package that reflects the value of your language skills.
What you'll be doing
You'll be supporting German-speaking customers across multiple channels, solving issues, answering questions, and making sure every interaction leaves a positive impression.
- Support customers via phone, email and chat in German
- Troubleshoot technical and account-related issues
- Guide customers through products, services and platform features
- Collect feedback to help improve the service
- Deliver a consistently great customer experience
What we're looking for
- Fluent German + English (C1/C2), mandatory
- Previous customer support experience is a plus
- Good communicator, calm under pressure, solution-oriented
- Comfortable working independently in a remote setup
The package
- Base salary: €920/month
- Performance bonus: up to €360/month
- Language allowance (DE+EN): €500/month
- Meal allowance: ~€214/month
- Assiduity allowance: €110/month
- Flex work allowance: €60/month
- Multiskill bonus: €150/month
What else is included
- 100% remote within Portugal
- Permanent contract with a 180-day probation period
- Onboarding takes place in Lisbon, where you'll collect your work equipment
- All travel expenses related to onboarding are fully covered by the Empresa
- Health insurance
- Career development opportunities within an international Empresa
- Multicultural and supportive work environment
Training
- Fully paid training
- Duration: 1 month
- Schedule: Monday to Friday, 08:00 – 16:00
Working Hours
- Rotating shifts between 07:00 and 18:00
- Monday to Friday
- 8-hour shifts per day
- Bank holidays included in the rotation schedule
- Work performed on Portuguese bank holidays is compensated with a 50% salary increase plus compensatory time off
- No weekend work
By applying, you consent to your personal data being processed for recruitment purposes in accordance with GDPR. Your information will be handled confidentially and used solely to evaluate your application.
Informação da Vaga:
- Empresa: Recruityard
- Cargo: German Customer Service Representative
- Local de Trabalho: Portugal
- País: PT
Como enviar a sua candidatura:
Após ler e compreender os critérios e requisitos mínimos explicados na informação da vaga German Customer Service Representative at the office Portugal acima, prepare de imediato os documentos de candidatura, tais como carta de apresentação, CV, cópia do diploma e outros anexos. Envie através do link 'Próxima Página' abaixo.
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