German Customer Retention and Sales Specialist at Recruityard

Descrição da Função:

Últimas informações de emprego de Recruityard para o cargo de German Customer Retention and Sales Specialist. If the German Customer Retention and Sales Specialist vaga em Portugal corresponde às suas qualificações, submeta a sua candidatura ou CV atualizado diretamente através do portal Jobkos.

Tenha em atenção que candidatar-se a um emprego exige o cumprimento de requisitos da empresa. Esperamos que a oportunidade em Recruityard para o cargo de German Customer Retention and Sales Specialist abaixo seja adequada ao seu perfil.

Localização: Remote – Portugal

Contract: Full-time

Schedule: Monday to Friday

Are you fluent in German and English and driven by results? Do you enjoy influencing customer decisions and creating long-term value?

We’re hiring a German & English Customer Retention Specialist to join a high-performing team supporting a global digital brand. This is your opportunity to combine customer experience with commercial impact in a fully remote setup.

Your Mission

As a Retention Specialist, your focus goes beyond support - you will actively drive customer loyalty, reduce churn, and maximize customer lifetime value.

You will:

• Engage with German-speaking customers via phone, email, and chat with a sales and retention mindset
• Identify churn risks and apply retention strategies to secure customer loyalty
• Promote platform features and upsell relevant services when appropriate
• Handle objections and turn negative experiences into commercial opportunities
• Deliver a premium customer journey that increases engagement and revenue
• Capture insights and feedback to improve retention strategies

What You Bring

• Fluent German and English (C1/C2)
• Experience in customer service, retention, or sales (strong plus)
• Strong communication, negotiation, and objection-handling skills
• Commercial mindset with focus on results and KPIs
• Ability to thrive in a fast-paced, digital environment

Compensation & Benefits

Monthly Package:

• Base Salary: €920
• Performance Bonus (up to €360)
• Language Allowance (German + English): €500
• Meal Allowance: €10.20/day (~€214/month)
• Assiduity Bonus: €110
• Flex Work Allowance: €60
• Mandatory attendance at role-related workshops every 6 weeks, held in Lisbon or Porto (travel and accommodation expenses covered by the Empresa).

What You Get

• 100% remote role within Portugal
• Permanent contract after 6 months
• Health insurance
• International and multicultural environment
• Real opportunities for career growth in sales and retention

Schedule

• Rotating shifts between 07:00 and 18:00
• Monday to Friday

Data Privacy (GDPR)

By applying, you consent to the processing of your personal data for recruitment purposes, in compliance with GDPR. Your data will be handled confidentially and used solely for application evaluation.

Informação da Vaga:

• Empresa: Recruityard
• Cargo: German Customer Retention and Sales Specialist
• Local de Trabalho: Portugal
• País: PT

Como enviar a sua candidatura:

Após ler e compreender os critérios e requisitos mínimos explicados na informação da vaga German Customer Retention and Sales Specialist at the office Portugal acima, prepare de imediato os documentos de candidatura, tais como carta de apresentação, CV, cópia do diploma e outros anexos. Envie através do link 'Próxima Página' abaixo.