German Customer Advisor in Lisbon at Cross Border Talents

Descrição da Função:

Últimas informações de emprego de Cross Border Talents para o cargo de German Customer Advisor in Lisbon. If the German Customer Advisor in Lisbon vaga em Oeiras corresponde às suas qualificações, submeta a sua candidatura ou CV atualizado diretamente através do portal Jobkos.

Tenha em atenção que candidatar-se a um emprego exige o cumprimento de requisitos da empresa. Esperamos que a oportunidade em Cross Border Talents para o cargo de German Customer Advisor in Lisbon abaixo seja adequada ao seu perfil.

Join a dynamic, people-Primeira team where empathy, professionalism, and excellent service shape every interaction. If you're proactive, detail-oriented, and enjoy supporting others, this could be the right opportunity for you.

Role Overview: 

As a Customer Advisor, you'll be the Primeira point of contact for customers, assisting them via phone, email, and live chat. Your goal is to provide clear answers, resolve issues efficiently, and create a smooth and positive customer experience.

Key Responsibilities:

• Support customers with a friendly, professional tone across phone, email, and chat
• Manage a variety of requests, including service questions, account assistance, and basic troubleshooting
• Explain solutions clearly, address concerns, and ensure customers feel listened to and supported
• Log cases accurately and maintain detailed, up-to-date records of each interaction
• Escalate sensitive or complex issues following internal procedures
• Work closely with internal teams to ensure fast and accurate resolutions
• Meet service quality standards and response-time targets consistently
• Stay updated on product changes, policies, and best practices to deliver top-level support

Requirements:

• Language Skills: Fluent in German (C1/C2 level) and English (B2 level)
• Eligibility: EU citizenship or valid Portuguese residency card
• Skills: Strong analytical, creative, and communication abilities
• Mindset: Professional, detail-oriented, proactive, and eager to learn and grow in the CS field

Why Join Us:

• Attractive Salary: Competitive compensation that values your skills
• Performance Bonus: Recognizing your achievements
• Meal Allowance: Covering your daily meals
• Transportation Support: Assisting with commuting costs
• Health & Life Insurance: Comprehensive protection for your well-being
• ReLocalização Package: Assistance to make your move smooth and stress-free
• Onsite Work: Engage and grow in a collaborative office environment

Ready to take the Seguinte step? Apply today and be part of a team that values innovation and excellence 

Informação da Vaga:

• Empresa: Cross Border Talents
• Cargo: German Customer Advisor in Lisbon
• Local de Trabalho: Oeiras
• País: PT

Como enviar a sua candidatura:

Após ler e compreender os critérios e requisitos mínimos explicados na informação da vaga German Customer Advisor in Lisbon at the office Oeiras acima, prepare de imediato os documentos de candidatura, tais como carta de apresentação, CV, cópia do diploma e outros anexos. Envie através do link 'Próxima Página' abaixo.