| Cargo | RTA- Real Time Analyst |
| Publicado | 06 Aug 2026 |
| Expirado | 05 Sep 2026 |
| Empresa | Konecta |
| Localização | Portugal | PT |
| Tipo de Contrato | Full Time |
Últimas informações de emprego de Konecta para o cargo de RTA- Real Time Analyst. If the RTA- Real Time Analyst vaga em Portugal corresponde às suas qualificações, submeta a sua candidatura ou CV atualizado diretamente através do portal Jobkos.
Tenha em atenção que candidatar-se a um emprego exige o cumprimento de requisitos da empresa. Esperamos que a oportunidade em Konecta para o cargo de RTA- Real Time Analyst abaixo seja adequada ao seu perfil.
Job Description | Real Time Analyst (RTA)
Konecta is a multinational Empresa specialised in Business Process Outsourcing (BPO), focused on quality, operational excellence and innovation, with a strong commitment to people and society.
We are looking for a Real Time Analyst (RTA) to join a dynamic project in Lisbon. This role plays a key part in real time operational management, ensuring the right balance between service levels, productivity and team wellbeing.
If you enjoy working with data, making quick decisions and having a direct impact on daily operations, this opportunity is for you ?
Responsibilities
Monitor real time performance to ensure SLA and KPI compliance
Analyse call volumes, traffic and operational performance throughout the day
Identify deviations and implement immediate corrective actions
Support operational decision making in close collaboration with management teams
Maintain and update real time reports and dashboards
Ensure adherence to schedules and workforce planning
Required Profile
Previous experience in RTA, Workforce Management or similar roles (preferred)
Strong analytical skills and data driven mindset
Ability to work under pressure and make quick decisions
Good communication skills and team spirit
Proficiency in reporting tools and Excel (considered a plus)
What We Offer
Integration into a stable and solid project
Initial training and continuous support
Competitive salary + ️ meal allowance + ️ benefits
Real opportunities for professional growth and career development
Join a team where your impact is visible every day, your decisions matter and your growth is taken seriously.
#KonectaPortugal #RealTimeAnalyst #RTA #WorkforceManagement #BPO #Opportunity #Lisbon ?
Após ler e compreender os critérios e requisitos mínimos explicados na informação da vaga RTA- Real Time Analyst at the office Portugal acima, prepare de imediato os documentos de candidatura, tais como carta de apresentação, CV, cópia do diploma e outros anexos. Envie através do link 'Próxima Página' abaixo.
Desc.: Cargo SummaryWe are seeking a Quality Lead to join our team on a major Data Centre project in Sines, Portugal.This is a senior, site-based role responsible for leading quality activities across CSA...
Desc.: We're Hiring | Customer Service AnalystWe are looking for a Customer Service Analyst to join our MP&L team, ensuring effective customer relationship management, production planning, and delivery perfo...
Desc.: ? About the RoleWe are looking for a Senior Application Production Support & Infrastructure Project Engineer to join an international IT environment supporting business-critical applications.The role...
Desc.: We are looking for an experienced Data Engineer to join an exciting project within the banking sector.In this role, you will be responsible for designing, developing, and optimizing data solutions tha...
Desc.: Procuras uma carreira onde o teu esforço se traduz diretamente em resultados? A RE/MAX We Go está a expandir a equipa em Braga e queremos conhecer-te.Sobre a OportunidadeComo Especialista em Transaçõe...