Dutch Customer Advisor in Porto at Cross Border Talents

Descrição da Função:

Últimas informações de emprego de Cross Border Talents para o cargo de Dutch Customer Advisor in Porto. If the Dutch Customer Advisor in Porto vaga em Vila Nova de Gaia corresponde às suas qualificações, submeta a sua candidatura ou CV atualizado diretamente através do portal Jobkos.

Tenha em atenção que candidatar-se a um emprego exige o cumprimento de requisitos da empresa. Esperamos que a oportunidade em Cross Border Talents para o cargo de Dutch Customer Advisor in Porto abaixo seja adequada ao seu perfil.

Kick-start Your Career in E-Commerce Advisor — Help Customers Worldwide

Step into a fast-paced, collaborative environment where your digital confidence and problem-solving mindset truly matter. If you enjoy helping people, communicate clearly in writing, and feel comfortable using online tools, this role could be a great fit. Support is provided only via chat and email — no phone work.

Role Overview:

As an E-Commerce Customer Advisor, you'll help ensure smooth and positive online shopping journeys. Through friendly, accurate written communication, you'll guide customers, resolve issues, and support a reliable platform. This role is ideal for people who like structured processes, care about customer satisfaction, and want to grow in a tech-driven environment.

Key Responsibilities:

• Assist customers via chat and email ONLY with professional, empathetic, and accurate responses
• Follow internal procedures (SOPs) to resolve issues efficiently or escalate when necessary
• Achieve performance goals, including quality standards and SLA targets
• Stay up to date with product changes, platform updates, and best practices through ongoing training
• Keep a customer-Primeira approach, delivering clear and practical solutions
• Share feedback and insights to help improve processes and enhance the customer experience

Requirements:

• Language Skills: Fluent in Dutch (C1 level) and English (B2 level)
• Eligibility: EU citizenship or valid Portuguese residency card
• Skills: Strong analytical, creative, and communication abilities
• Mindset: Professional, detail-oriented, proactive, and eager to learn and grow in the CS field

Why join us:

• Competitive Salary: Your expertise and dedication are rewarded
• Language Bonus: Additional rewards for your language proficiency
• Meal Allowance: Daily support during your work hours
• Health & Life Insurance: Comprehensive benefits for your well-being
• Collaborative Team: Be part of a communicative and supportive work environment
• ReLocalização Assistance: Smooth transition support for your move
• Onsite Work Environment: Be part of a supportive and communicative team

Ready to Take Your Career to the Seguinte Level? Apply now and be a key player in delivering outstanding customer experiences while advancing your career

Informação da Vaga:

• Empresa: Cross Border Talents
• Cargo: Dutch Customer Advisor in Porto
• Local de Trabalho: Vila Nova de Gaia
• País: PT

Como enviar a sua candidatura:

Após ler e compreender os critérios e requisitos mínimos explicados na informação da vaga Dutch Customer Advisor in Porto at the office Vila Nova de Gaia acima, prepare de imediato os documentos de candidatura, tais como carta de apresentação, CV, cópia do diploma e outros anexos. Envie através do link 'Próxima Página' abaixo.