Customer Service Representative with Dutch at Recruityard

Descrição da Função:

Últimas informações de emprego de Recruityard para o cargo de Customer Service Representative with Dutch. If the Customer Service Representative with Dutch vaga em Portugal corresponde às suas qualificações, submeta a sua candidatura ou CV atualizado diretamente através do portal Jobkos.

Tenha em atenção que candidatar-se a um emprego exige o cumprimento de requisitos da empresa. Esperamos que a oportunidade em Recruityard para o cargo de Customer Service Representative with Dutch abaixo seja adequada ao seu perfil.

About the Empresa

Work place: Lisbon - on site

About the Role

As a Dutch-speaking Customer Service Representative, you will handle inbound customer interactions, supporting users with account-related requests, access issues, and general service inquiries. This role is ideal for professionals who value structure, service quality, and clear procedures.

Responsibilities

• Handle inbound customer inquiries in Dutch via phone and email
• Support customers with account access, authentication processes, and app or platform setup
• Process service requests accurately and aim for Primeira-contact resolution
• Deliver professional, empathetic, and efficient customer support
• Follow internal procedures, quality standards, and compliance guidelines
• Maintain up-to-date knowledge of products, services, and internal tools

Qualifications

• Language Requirements
• Dutch: C2
• English: B2

Required Skills

• Previous experience in Customer Service or Contact Centre environments
• Experience supporting digital platforms, apps, or subscription-based services is an advantage

Preferred Skills

• Working Hours
• Monday to Friday - 09:00 - 18:00

Pay range and compensation package

• 6-month renewable contract
• Base salary: €1,100 gross × 14 months
• Performance bonus
• Meal allowance: €7.63 net per working day (paid via meal card)
• Private health insurance

Equal Opportunity Statement

EU citizenship or full legal right to work in the EU

Stable Início internet connection and a quiet, dedicated workspace

Data Protection Notice: By submitting your application, you consent to the processing of your CV and personal data for recruitment purposes, in accordance with the General Data Protection Regulation (GDPR).

Informação da Vaga:

• Empresa: Recruityard
• Cargo: Customer Service Representative with Dutch
• Local de Trabalho: Portugal
• País: PT

Como enviar a sua candidatura:

Após ler e compreender os critérios e requisitos mínimos explicados na informação da vaga Customer Service Representative with Dutch at the office Portugal acima, prepare de imediato os documentos de candidatura, tais como carta de apresentação, CV, cópia do diploma e outros anexos. Envie através do link 'Próxima Página' abaixo.