French Speaking Customer Service Agent at Workster

Descrição da Função:

Últimas informações de emprego de Workster para o cargo de French Speaking Customer Service Agent. If the French Speaking Customer Service Agent vaga em Braga corresponde às suas qualificações, submeta a sua candidatura ou CV atualizado diretamente através do portal Jobkos.

Tenha em atenção que candidatar-se a um emprego exige o cumprimento de requisitos da empresa. Esperamos que a oportunidade em Workster para o cargo de French Speaking Customer Service Agent abaixo seja adequada ao seu perfil.

Workster is partnering with a leading provider of digital healthcare solutions to recruit a French-speaking Customer Support Advisor for their offices in Braga, Portugal. In this role, you will play a key part in supporting healthcare professionals, ensuring they are confident and successful in using the Empresa’s software and services.

This is a great opportunity to join a growing team focused on innovation, collaboration, and delivering outstanding customer experience within the digital health sector.

Your Role

• Guide and support healthcare professionals by phone, responding to incoming queries and making proactive follow-up calls
• Deliver remote training sessions to ensure users feel confident navigating the platform
• Handle requests received via email and ticketing systems, ensuring fast and accurate resolution
• Advise customers on product features and usage, resolving doubts and helping them make the most of the software
• Collaborate with sales, marketing, and product teams to improve customer satisfaction and provide feedback on recurring issues
• Maintain clear documentation of client interactions in internal systems
• Contribute to continuous improvement efforts by sharing customer insights with the relevant teams

Your Qualifications

• Fluent in French (C2)
• Previous experience in a customer service or tech support role is preferred
• Strong communication and interpersonal skills
• Comfortable with providing phone-based training and guidance
• Proactive mindset with a problem-solving attitude
• Ability to multitask and manage workload efficiently
• Tech-savvy and able to learn new tools and software quickly
• Eligible to work in Portugal

The Offer

• Excellent remuneration package based on experience and performance
• Meal allowance included
• Private health insurance
• Life insurance
• Full training and onboarding provided
• A supportive and dynamic environment in a fast-growing healthcare tech Empresa

Informação da Vaga:

• Empresa: Workster
• Cargo: French Speaking Customer Service Agent
• Local de Trabalho: Braga
• País: PT

Como enviar a sua candidatura:

Após ler e compreender os critérios e requisitos mínimos explicados na informação da vaga French Speaking Customer Service Agent at the office Braga acima, prepare de imediato os documentos de candidatura, tais como carta de apresentação, CV, cópia do diploma e outros anexos. Envie através do link 'Próxima Página' abaixo.