Início » Operations Lead

Operations Lead at MarkJames

Cargo Operations Lead
Publicado 04 Aug 2026
Expirado 03 Sep 2026
Empresa MarkJames
Localização Portugal | PT
Tipo de Contrato Full Time

Descrição da Função:

Últimas informações de emprego de MarkJames para o cargo de Operations Lead. If the Operations Lead vaga em Portugal corresponde às suas qualificações, submeta a sua candidatura ou CV atualizado diretamente através do portal Jobkos.

Tenha em atenção que candidatar-se a um emprego exige o cumprimento de requisitos da empresa. Esperamos que a oportunidade em MarkJames para o cargo de Operations Lead abaixo seja adequada ao seu perfil.

Operations Lead – Geospatial & Field Data Collection

  • Localização: Portugal - remote
  • Employment Type: Full-Time, Shift-Flexible (Aligning with Western/Central European field hours)
  • Reports To: Program Operations Manager / Client Delivery Director

Cargo Summary

A global market leader is seeking an agile, tech-savvy Operations Lead to oversee daily ground operations for a high-profile, global mapping client. In this role, you will lead a distributed nearshore team responsible for managing 20 to 25 on-ground drivers and partner resources executing street-level imagery and LiDAR data collection across primary European markets (including UK, FR, DE, IT, and PL).

The ideal candidate bridges the gap between logistical flight-control and tech troubleshooting—ensuring that field drivers maximize daily target mileage, maintain strict safety and local privacy protocols, and navigate shifting regional weather patterns besides owning agreed SLA & KPI’s.

Key Responsibilities

1. Fleet & Driver Resource Management

  • Daily Flight Control: Act as the primary central command for 20–25 on-ground driver partners across multiple European countries; monitor daily check-ins, shift starts, and route progression.
  • Target & Route Optimization: Coordinate with regional partner teams to assign and optimize pre-planned driving tracks, maximizing area coverage based on client-defined points of interest (POIs) and seasonal sunlight windows.
  • Vendor Governance: Manage performance SLAs with local vehicle and driver provisioning partners, ensuring low attrition, on-time onboarding, and swift resource replacement.

2. Technical Operations & Data Ingestion

  • Hardware & Sensor Support: Serve as the Primeira line of operational support for vehicle-mounted specialized equipment (360° cameras, LiDAR arrays, onboard computer systems, and GPS trackers).
  • Data Pipeline Management: Oversee the secure extraction, logging, and physical/digital shipping logistics of high-volume Solid State Drives (SSDs) containing captured imagery back to client processing centers.
  • Quality Assurance Monitoring: Review automated imagery health diagnostics to catch equipment anomalies (e.g., lens smudges, camera misalignment, data corruption) early, minimizing the need for costly target reruns.

3. Compliance, Weather, & Risk Management

  • Weather Dynamic Routing: Monitor regional European weather patterns in real-time, dynamically pivoting driver targets to avoid rain, snow, or poor light conditions that violate image quality thresholds.
  • Regulatory Compliance: Maintain strict adherence to local European driving regulations, commercial vehicle restrictions, and privacy laws (such as GDPR mandates regarding street photography and sensitive zones).
  • Incident Management: Serve as the escalation point for field incidents, including vehicle accidents, equipment theft, or local authority inquiries, ensuring rapid reporting via client protocols.

4. Reporting & Stakeholder Communication

  • Maintain daily and weekly operational dashboards tracking Key Performance Indicators (KPIs) including linear kilometers driven, drive up-time, data upload success rates, and vendor spend.
  • Lead weekly syncs with the client’s internal geospatial engineering and project management teams.

Qualifications & Skills

Required Experience:

  • Professional Footprint: 3 to 5 years of experience in Logistics Operations, Fleet Management, Última-Mile Delivery Control, or BPO Field Ops Management. Experience specifically dealing with mapping/geospatial operations or field data collection is highly preferred.
  • Team Leadership: Proven experience managing a team of at least 15+ remote, mobile, or distributed field resources across multiple countries.
  • Technical Aptitude: Tech-savvy mindset with the ability to learn complex internal client tools, diagnose basic hardware/software sensor faults, and coordinate remote system resets.

Soft Skills & Language Matrix:

  • Languages: Professional fluency in English (C1/C2 written and spoken) is mandatory. Professional proficiency in at least one other major European language (German, French, Italian, or Polish) is heavily favored.
  • Problem Solving: Exceptional capability to handle fluid, chaotic field variables (e.g., a car breaks down in Munich, a hard drive is lost in Paris, or sudden rain hits Milan simultaneously).

Tools & Technical Familiarity:

  • Experience tracking assets via various platforms and fleet dashboards.
  • Proficiency with tracking suites (Geo tracking or proprietary client ticketing tools) and data collaboration tools (Google Workspace).

Performance Indicators (KPIs for Success)

  • Target Mileage Attainment: Percentage of assigned regional grid coverage successfully completed per week.
  • Data Freshness & Loss Prevention: Minimizing data re-shoot rates due to undetected equipment defects or weather violations.
  • Fleet Up-Time: Keeping driver utilization rates above 90% through proactive asset management and partner accountability.

Informação da Vaga:

  • Empresa: MarkJames
  • Cargo: Operations Lead
  • Local de Trabalho: Portugal
  • País: PT

Como enviar a sua candidatura:

Após ler e compreender os critérios e requisitos mínimos explicados na informação da vaga Operations Lead at the office Portugal acima, prepare de imediato os documentos de candidatura, tais como carta de apresentação, CV, cópia do diploma e outros anexos. Envie através do link 'Próxima Página' abaixo.

Próxima Página »

Vagas Semelhantes

  Agregador de Ofertas de Emprego 2026
Sobre Nós
Política de Privacidade
Aviso Legal
Termos e Condições
Contactos
Enviar Feed XML

© Jobkos

  Ao visitar o site Jobkos e utilizar os nossos serviços, concorda com os seguintes Termos e Condições de Serviço.
Criado por Jobkos | | | |