IT Manager at United Hospitality Management

Descrição da Função:

Últimas informações de emprego de United Hospitality Management para o cargo de IT Manager. If the IT Manager vaga em Lisboa corresponde às suas qualificações, submeta a sua candidatura ou CV atualizado diretamente através do portal Jobkos.

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At UHM e are dedicated to enhancing guest experiences through data-driven decision-making. As a leader in the hospitality industry, we leverage analytics and artificial intelligence (AI) to optimize business performance and improve customer satisfaction. We are looking for a Cluster IT Manger to join our team and contribute to our data-focused initiatives for Hyatt Regency Lisbon, Sheraton Cascais & YOTEL Porto.

The Cluster IT Manager will be responsible for overseeing IT systems and infrastructure across multiple hotel properties in different region of Portugal (Hyatt Regency Lisbon, Sheraton Cascais & YOTEL Porto). This role ensures smooth operation, security, and innovation in technology, enhancing guest experiences and business efficiency.

Primary Responsibilities:

Technology Management & Support:

• Define and drive long-term technological strategy to multi-property operations (different properties/brands).
• Manage and develop IT teams across multiple properties, defining KPI and goals with business strategy (properties and corporate leval).
• Supervise IT operations, networks, and systems within the hotel (different properties).
• Maintain and optimize critical hospitality systems, including PMS, POS, and guest services platforms.
• Provide Primeira and second-level IT support to staff and management.
• Coordinate with corporate IT and vendors for escalated issues.

Security & Compliance:

• Implement cybersecurity measures following the guidance of the corporate IT team.
• Ensure compliance with industry regulations like PCI DSS, NIS2, ISO 27001 and GDPR.
• Conduct regular security audits and risk assessments.
• System Enhancements & Project Coordination:
• Lead IT projects such as software upgrades and new technology rollouts.
• Ensure full compliance with brand standards and in all operational and technical implementations.
• Collaborate with corporate IT teams on digital transformation initiatives.
• Manage IT budgets, vendor relations, and procurement processes.

Guest & Staff IT Experience:

• Enhance guest technology services, including Wi-Fi and digital check-in.
• Provide IT training to hotel employees to improve operational efficiency.

Qualifications & Skills:

• Bachelor’s degree in IT, Computer Science, or a related field.
• Minimum 5 years of IT experience, preferably in hospitality.
• Familiarity with hotel-specific systems like Opera PMS and Micros POS.
• Strong networking, cybersecurity, and cloud technology expertise.
• Excellent problem-solving and communication skills.
• Ability to travel between properties.

Informação da Vaga:

• Empresa: United Hospitality Management
• Cargo: IT Manager
• Local de Trabalho: Lisboa
• País: PT

Como enviar a sua candidatura:

Após ler e compreender os critérios e requisitos mínimos explicados na informação da vaga IT Manager at the office Lisboa acima, prepare de imediato os documentos de candidatura, tais como carta de apresentação, CV, cópia do diploma e outros anexos. Envie através do link 'Próxima Página' abaixo.