Customer Service at Cross Border Talents

Job Description:

Latest job information from Cross Border Talents for the position of Customer Service. If the Customer Service vacancy in Braga matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Cross Border Talents for the position of Customer Service below matches your qualifications.

As a Customer Support Specialist , you will handle customer inquiries related to product features, technical issues, and other questions. Deliver high levels of customer service and resolve requests regarding e-commerce, software, hardware, and wireless connectivity issues. Document interactions accurately and maintain data accuracy in our system. Adapt to rapid changes and contribute ideas for improvement.Key Responsibilities:- Respond to customer requests via phone, email, chat, social media, and messaging channels.- Assist viewers through phone, chat and emails regarding different queries. 

- Provide account and application support to viewers namely with regards to software functionality. Provide technical support and troubleshoot of system configurations and network settings.

- Provide accurate and real-time responses to the viewers inquiries. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Language : French + English B2

Job Info:

• Company: Cross Border Talents
• Position: Customer Service
• Work Location: Braga
• Country: PT

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Service at the office Braga above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.