Customer Representative (Norwegian-speaking) - Smart Lightening Devices

Job Title:

Job Description

Experience the power of a game-changing career

Are you looking for whats next? Were a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And were proud to be recognized with awards such as "Worlds Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

If youre looking to grow and be inspired, as a Customer Service Representative in Lisbon, Portugal (On-Site) you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement.

Career growth and personal development

Well give you all the training, cutting-edge technologies, and the continuing support youll need to succeed. At Concentrix, theres a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! Thats why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career youve always envisioned.

What you will do in this role

As a Customer Service Representative, you will:

• Manage supplier invoices in the internal system
• Enlighten suppliers concerning invoice doubts.
• Answer suppliers through outgoing and incoming calls and emails
• Evaluate the need for escalation
• Put suppliers in contact with the client in case of necessity

Your qualifications

Concentrix is a great match if you:

• Have a high level of Norwegian (written and oral) and fluent in English (B2)
• Have strong analytical and problem-solving skills.
• Have proficiency in Excel and good communication skills
• Are autonomous and able to ensure end-to-end delivery of cases.
• Are responsible, flexible, dynamic, and resilient.

If you feel you dont check every box, we still encourage you to apply. Well do our best to match you with the right job, whether its this or another role.

Whats in it for you

In this role, we offer benefits that help you support your unique lifestyle:

• Full-time with indefinite contracts (negotiable depending on your experience and our clients needs)
• Competitive salary and performance bonus
• Central location in Lisbon, Portugal
• Bring-a-friend (referral) bonus opportunities
• Full paid training on the company and the project youll be working on
• Career development programs, specialized courses, and language classes

Experience the best version of you!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Concentrix is an equal-opportunity employer

Were proudly united as one team, one company, globally. Were committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Eligibility to work

In accordance with Portugals law, only applicants who are legally authorized to work in Portugal will be considered for this position.

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