Claims Administrator - English Speaker

Hiscox | Lisboa | PT

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If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Claims Administrator - English Speaker - Hiscox below matches your qualifications. Good Luck: D

Build a brilliant future with Hiscox. The main objective of this role is to support the country team in managing their Claims administration by providing an…...

Job Type: Permanent Build a brilliant future with Hiscox
The Role The main objective of this role is to support the country team in managing their Claims administration by providing an efficient, high quality administrative service. Key Responsibilities
  • General administrative duties such as scanning, photocopying, profiling, issuing documentation and mailbox monitoring.
  • Accurate, timely and efficient data entry and quality checking of claims information as per the Hiscox standards.
  • Open a new “account” for each claim, into the system to help with efficient processing of the claim – throughout the claim lifecycle.
  • Prepare the payment of claims in the system.
  • Print, process and dispatch standard letters and emails as required.
  • Support data cleansing and mass change processing projects.
  • Keep the relevant KPIs updated.
  • Liaising with internal and external parties to respond to and resolve queries within processing deadlines.
  • General contact with underwriters and clients (if applicable) always providing a great customer experience.
  • Preparing management information reports as requested using various reporting tools and methods.
  • Participate and provide support to process improvement projects.
  • Delivers exceptional service standards/KPI’s.
  • Participating and support the implementation in continuous improvement or change project work.
  • Providing support to other teams to cover absences and peak workloads.
  • Contributing to technical support and procedural best practice and support.
  • Provide new ideas and support the team leader and coordinator regarding execution.
Person Specification
  • Baccalaureate qualification.
  • Fluent and competent in English.
  • Good interpersonal skills with the ability to work as a member of various teams.
  • Excellent accuracy and attention to detail and Quality to produce high quality output even when dealing with high volume and under time pressure.
  • Experience on small claims handling or in insurance will be an advantage.
  • Curious, willing to learn and showing a challenging conventions spirit.
  • Ability to organise and prioritise and plan workload to meet deadlines.
  • Demonstrating personal integrity; doing what they say they’ll do when they said they’d do it.
  • Personable, able to develop rapport easily and build relationships across and outside Hiscox.
  • Good Customer Focus.
  • Expresses a “can-do” attitude.
Required Skills
  • You will ideally have experience of working in an office environment, ideally in a multinational, multi lingual environment. This could include work experience as part of a training programme but is not essential.
  • Evidence of an interest in a career in administration or insurance is required.
  • You will need good computer skills including Microsoft Outlook and Excel skills. Training to develop your IT skills can be provided.

Work with amazing people and be part of a unique culture

Information :

  • Company : Hiscox
  • Position : Claims Administrator - English Speaker
  • Location : Lisboa
  • Country : PT

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Claims Administrator - English Speaker job info - Hiscox Lisboa above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Claims Administrator - English Speaker job info - Hiscox Lisboa in 25-04-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 25-04-2024