Supervisor for Nespresso - French speaker

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Nespresso with the position of Supervisor for Nespresso - French speaker - Nespresso which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Supervisor for Nespresso - French speaker - Nespresso below matches your qualifications. Good Luck: D

What you can expect

Customer Service Supervisors are the leaders responsible for developing teams, to meet and exceed performance targets and expectations, quality, end-user satisfaction, client satisfaction and any other relevant key operational metrics. The Supervisor should do this by providing guidance, coaching, support, motivation and education on a day-to-day basis. For this position, the supervisor will work with CRC experts. Supervisors are responsible for their teams success, change behaviors and continuous improvement assuring the accomplishment of the internal objectives. Are you ready for the challenge?

What youll do

• Act with initiative, make things happen and accept responsibility for the results;
• Lead and motivate employees to meet and exceed personal targets and team SLAs (e.g. productivity & quality);
• Measure and improve the productivity of the team;
• Communicate effectively with team members and stakeholder within the business
• Be an active part in the processes of continuous improvement, proposing improvement and innovations methods across the department and the company (producing fresh and imaginative ideas and solutions);
• Conduct regular one to ones, team meetings and performance reviews;
• Monitor and manage staffing, capacity and work distribution ensuring optimum productivity, efficiency and workflow management;
• Identify risks and put appropriate mitigation measures in place;
• Encourage and promote employee wellbeing through active participation in wellness activities and other initiatives;
• Ensure all Teleperformance processes, procedures and policies are fulfilled, including but not limited to GDPR - General Data Protection Regulation, GECSP - Global Essential Compliance, Information Security Policies, HR, etc.;
• Communicate to the leadership any known infractions of these Corporate Policies and procedures immediately;
• May perform other duties as requested not specifically addressed in this document.

What youll need

• High School Degree (mandator);
• Fluency in French (mandatory);
• Fluency in English (mandatory);
• Customer Service Support B2C/B2B experience (mandatory);
• Experience with Team Management (preferential);
• Experience with CRM (preferential);
• Team player with strong solving and conflict management skills.

Benefits

• Excellent work opportunity in a dynamic leading multinational company;
• Possibility of cooperation with leaders in various industries;
• Investment in training and personal development;
• Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;
• Health Insurance;
• Free language courses, sport activities and organized events;
• Free healthy meals in the cafeterias, such as soup, bread, salad and fruit.

Teleperformance Portugal

Teleperformance Portugal is one of the 25 best companies to work for in Europe. This recognition was assigned by Great Place to Work® Institute. TP was also distinguished as Best and Largest exporter and Best Contributor to Employment in Portugal, by Exame magazine! With more than 12 000 employees, from 111 nationalities, our team provides services in 35 languages. We are a multicultural, highly skilled, and deeply knowledgeable team. Teleperformance Portugal has a wide range of integrated omnichannel solutions, technology, and the highest security standards in the market. Whoever you are, wherever you are from, join us and find your place at Teleperformance Portugal.

Information :

• Company : Nespresso
• Position : Supervisor for Nespresso - French speaker
• Location : Lisboa
• Country : PT

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Supervisor for Nespresso - French speaker job info - Nespresso Lisboa above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Supervisor for Nespresso - French speaker job info - Nespresso Lisboa in 2025-02-04 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.