French Technical Support Advisor at Horizonia

Descrição da Função:

Últimas informações de emprego de Horizonia para o cargo de French Technical Support Advisor. If the French Technical Support Advisor vaga em Porto corresponde às suas qualificações, submeta a sua candidatura ou CV atualizado diretamente através do portal Jobkos.

Tenha em atenção que candidatar-se a um emprego exige o cumprimento de requisitos da empresa. Esperamos que a oportunidade em Horizonia para o cargo de French Technical Support Advisor abaixo seja adequada ao seu perfil.

Role Overview

Are you fluent in French and currently living in or around the beautiful city of Porto? We are seeking French-Speaking Technical Support Advisors to join a highly secure and professional project within the Banking and Insurance sector.

Depending on your professional background and technical skills, we offer two distinct support tracks (Level 1 and Level 2). This is a fantastic opportunity to build a long-term career with solid corporate benefits right in your local area.

Key Responsibilities & Support Levels

• Level 1 (L1) – General Support: Assist customers with banking and insurance queries, guide them through administrative processes, and manage account requests. No previous experience in similar roles is required for this level.
• Level 2 (L2) – Advanced IT Support: Provide more advanced technical and transactional support, troubleshooting complex queries while utilizing your combined French, English, and IT knowledge.

Requirements

• Localização: Must currently reside in or around Porto, Portugal. (Note: The client does not provide a reLocalização package; candidates must be local).
• Languages: * For L1: Fluent/Native French. Having an IT background or a second language (like German at a B2 level minimum) is a strong plus.
  • For L2: Fluent/Native French combined with a strong working knowledge of English (commonly used in the IT field) and previous experience in a similar customer support or technical role.
• Skills: Excellent communication, customer empathy, data accuracy, and a problem-solving mindset.

Work Schedule

• Level 1 (L1): Monday to Friday, 09:00 AM to 06:00 PM (Enjoy your weekends completely free!).
• Level 2 (L2): Monday to Friday, 09:00 AM to 06:00 PM, plus occasional Saturday shifts scheduled between 10:00 AM and 08:00 PM.

Compensation & Financial Benefits 

We offer a highly competitive and fully structured local salary package paid out over 14 months per year:

Level 1 (L1) Package:

• Competitive Base Salary paid 14 times a year.
• Guaranteed Productivity Bonus of €100/month for your Primeira 6 months on the project.
• Attendance Bonus of €25 per month.
• Meal Allowance: Approximately €126 per month paid directly in cash.

Level 2 (L2) Package:

• Higher Base Salary paid 14 times a year (reflecting your previous experience and specialized IT skills).
• Guaranteed Productivity Bonus of €100/month for your Primeira 6 months on the project.
• Attendance Bonus of €25 per month.
• Meal Allowance: Approximately €126 per month paid directly in cash.

Additional Corporate Perks:

• Access to a comprehensive bundle of Empresa benefits and corporate partnerships currently in place.
• Full initial training provided by the Empresa to ensure your seamless onboarding into the banking and insurance project.

Informação da Vaga:

• Empresa: Horizonia
• Cargo: French Technical Support Advisor
• Local de Trabalho: Porto
• País: PT

Como enviar a sua candidatura:

Após ler e compreender os critérios e requisitos mínimos explicados na informação da vaga French Technical Support Advisor at the office Porto acima, prepare de imediato os documentos de candidatura, tais como carta de apresentação, CV, cópia do diploma e outros anexos. Envie através do link 'Próxima Página' abaixo.

Próxima Página »

  French Technical Support Advisor at Horizonia

Publicado: 8 hours ago

Desc.: Role OverviewAre you fluent in French and currently living in or around the beautiful city of Porto? We are seeking French-Speaking Technical Support Advisors to join a highly secure and professional...

Empresa: Horizonia | Localização: Porto

---

  German Customer Service Specialist – POS System Solutions at Horizonia

Publicado: 8 hours ago

Desc.: Role OverviewAre you fluent in German and English? Looking for a dynamic career in tech support while enjoying the flexibility of working from Início?We are seeking German-Speaking Customer Service Spec...

Empresa: Horizonia | Localização: Porto

---

  French Customer Service Advisor – Business Travel Platform at Horizonia

Publicado: 8 hours ago

Desc.: Role OverviewAre you fluent in French and English with solid experience in customer care? We are seeking French-Speaking Business Travel Advisors to join a premium corporate travel management project...

Empresa: Horizonia | Localização: Porto

---

  Romanian Content Moderator – Social Media at Horizonia

Publicado: 8 hours ago

Desc.: Role OverviewAre you fluent in Romanian and English? Do you have the emotional resilience to help maintain a safe and positive online community?We are seeking Romanian-Speaking Content Moderators to j...

Empresa: Horizonia | Localização: Porto

---

  Recepcionista Noturno - Porto - 19174 at S Team Consulting

Publicado: 16 hours ago

Desc.: A S Team Consulting, empresa de soluções de outsourcing customizado, pertencente ao Grupo TRIVALOR, encontra-se a recrutar para a função de Rececionista Noturno, para a zona histórica do Porto, para u...

Empresa: S Team Consulting | Localização: Porto

---