Dutch/English Social Media Customer Support Specialist - On-Site, Porto at jobsonboard.work

Descrição da Função:

Últimas informações de emprego de jobsonboard.work para o cargo de Dutch/English Social Media Customer Support Specialist - On-Site, Porto. If the Dutch/English Social Media Customer Support Specialist - On-Site, Porto vaga em Porto corresponde às suas qualificações, submeta a sua candidatura ou CV atualizado diretamente através do portal Jobkos.

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Job Summary

We are seeking Social Media Customer Support Specialists speaking Dutch and English to join our team in Porto, Portugal. This Cargo is On-Site. The attractive salary package includes a 1100€ Base Salary paid over 14 months and full benefits (Private Health Insurance, Paid Training, Career Development Opportunities).

Language Requirements:

• Dutch: B2/C1 level or Native.
• English: C1 level or B2.

Working Schedule: An 8-hour rotating schedule, 5 days per week, with 2 consecutive days off.

• Possible Shifts: Possibility of working beyond regular operating hours (e.g., Monday-Saturday 08:00 - 19:00, Sunday 10:00 - 19:00).

Job Details and Responsibilities

You will be the essential interface between customers and the brand, managing inquiries across various social media channels and ensuring a positive experience.

• Social Media Interaction: Respond promptly and professionally to customer questions, complaints, and comments via social media platforms.
• Problem Solving: Provide accurate and efficient solutions to customer issues, demonstrating empathy and professionalism.
• Financial Knowledge (Preferred): As the role involves interacting with customer personal data (FPI), candidates are sought who are familiar with financial personal information and demonstrate a strong awareness of data security and confidentiality.
• Dynamic Environment: You must be able to handle a high-volume customer support environment (VPCS).

Your Benefits

• Salary Package: 1100€ Base Salary paid over 14 months.
• ReLocalização Assistance (for international candidates): Flight ticket reimbursement, airport pickup upon arrival, accommodation support or free consulting, assistance with local documentation (AFM, AMKA, bank account).
• Insurance: Private health insurance from day one.
• Development: Paid training and continuous coaching, career development and internal mobility opportunities.
• Environment: A multicultural work environment with international exposure.
• Perks: Discounts on gyms, restaurants, shops, and services; Wellness activities and engagement events.

Informação da Vaga:

• Empresa: jobsonboard.work
• Cargo: Dutch/English Social Media Customer Support Specialist - On-Site, Porto
• Local de Trabalho: Porto
• País: PT

Como enviar a sua candidatura:

Após ler e compreender os critérios e requisitos mínimos explicados na informação da vaga Dutch/English Social Media Customer Support Specialist - On-Site, Porto at the office Porto acima, prepare de imediato os documentos de candidatura, tais como carta de apresentação, CV, cópia do diploma e outros anexos. Envie através do link 'Próxima Página' abaixo.