Swedish-speaking Customer Support Representative at Cross Border Talents

Job Description:

Latest job information from Cross Border Talents for the position of Swedish-speaking Customer Support Representative. If the Swedish-speaking Customer Support Representative vacancy in Lisboa matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Cross Border Talents for the position of Swedish-speaking Customer Support Representative below matches your qualifications.

Job Summary:

We are looking for a Customer Support Representative who speaks Swedish fluently to join our customer service team. In this role, you will provide exceptional support to customers from Sweden and ensure a smooth and positive experience with our products or services.

Key Responsibilities:

Handle incoming customer queries via phone, email, and live chat in Swedish

Offer accurate and timely information related to orders, accounts, products, or technical issues

Provide excellent customer care, troubleshooting, and case resolution

Follow internal guidelines and use tools like CRM systems to document interactions

Collaborate with other departments to escalate and resolve complex cases

Meet or exceed customer satisfaction and performance targets

Stay up to date with company products and procedures

Candidate Requirements:

Native or fluent in Swedish (C1/C2 level)

Good command of English (B2 level or above)

Excellent interpersonal and communication skills

Ability to manage multiple tasks and remain calm under pressure

Familiarity with computer systems, email tools, and CRM platforms

Previous customer service or call center experience is a plus

Flexible with working hours (shifts may include weekends or holidays)

What We Offer:

Attractive salary package and monthly performance bonuses

Paid training to set you up for success

Relocation support: Flight ticket + up to 2 weeks' hotel stay

Private health insurance and wellness perks

Modern, inclusive, and friendly work environment

Opportunities for career growth within the company

Work-from-home options available depending on project/client

Job Info:

• Company: Cross Border Talents
• Position: Swedish-speaking Customer Support Representative
• Work Location: Lisboa
• Country: PT

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Swedish-speaking Customer Support Representative at the office Lisboa above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.