German-speaking Customer Support Representative at Cross Border Talents

Job Description:

Latest job information from Cross Border Talents for the position of German-speaking Customer Support Representative. If the German-speaking Customer Support Representative vacancy in Lisboa matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Cross Border Talents for the position of German-speaking Customer Support Representative below matches your qualifications.

Job Summary:

We are seeking a German-speaking Customer Support Representative to join our team and deliver outstanding service to customers across international markets. If youre customer-oriented, tech-savvy, and fluent in German, wed love to meet you

Key Responsibilities:

Respond promptly to customer inquiries via phone, email, and chat in German

Provide product, service, or technical support based on customer needs

Troubleshoot issues and provide clear and effective solutions

Maintain detailed and accurate customer records using CRM tools

Escalate complex cases to relevant departments when necessary

Follow company communication procedures, guidelines, and policies

Ensure high levels of customer satisfaction and loyalty

Requirements:

Native or fluent German speaker (C1/C2 level)

Good command of English (B2 or higher)

Previous experience in customer service is a plus

Strong communication and problem-solving skills

Comfortable working with computers, CRM systems, and tech tools

Ability to work in rotating shifts (if applicable)

Team player with a positive and professional attitude

What We Offer:

Competitive salary + performance bonuses

Paid training and onboarding

Relocation package: Flight + accommodation 

Private health insurance

Modern, multicultural work environment

Career development and internal promotion opportunities

Work-from-home options (depending on project and location)

Job Info:

• Company: Cross Border Talents
• Position: German-speaking Customer Support Representative
• Work Location: Lisboa
• Country: PT

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information German-speaking Customer Support Representative at the office Lisboa above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.