Spanish Service and Delivery E-commerce Support for Social Media Trending Videos - Lisbon, Portugal

Foundever | Lisboa | PT

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Foundever with the position of Spanish Service and Delivery E-commerce Support for Social Media Trending Videos - Lisbon, Portugal - Foundever which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Spanish Service and Delivery E-commerce Support for Social Media Trending Videos - Lisbon, Portugal - Foundever below matches your qualifications. Good Luck: D

We offer a comprehensive Compensation Package of €1,250 per month. Manage customer/seller/creator enquiries proficiently and professionally while meeting…...

Come and work with us.

Would you like to work with a company that inspires more than 1 billion users on its platform?
Are you Spanish native or fluent with strong communication skills?
Looking to make your career in a multicultural environment in the sunny and happy Lisbon?
So we have the perfect opportunity for you! We offer a comprehensive Compensation Package of €1,250 per month

Your future project: join our Spanish Service and Delivery E-commerce Support team.

Our client is the leading destination for short form mobile video, with the mission to inspire creativity and bring joy.

As an Advisor in this project, your daily responsibilities will include:
  • Manage customer/seller/creator enquiries proficiently and professionally while meeting specific quality expectations.
  • Identify root cause of reported issues and provide appropriate resolutions in order to deliver excellent service. Summarize the Q&A and log in to the knowledge management tool.
  • Promptly escalate critical/ high-risk cases to the appropriate authority.
  • Coordinate with other teams/ departments to resolve customer issues, follow-up and make sure close-loop to all escalations.
  • Look for opportunities to identify ongoing issues and eliminate repeat complaints, reduce escalation rate in order to enhance operating process and improve overall customer experience.
  • Adhere to established procedures and guidelines while providing quality customer service in order to meet and exceed department standards.
  • Engage sellers to develop long-term relationships and confidence in clients Ecommerce.
  • Support ad-hoc projects and initiatives per business needs.

To succeed in the role, you will need to have:

  • Native or proficient level of Spanish (C2)
  • Intermadiate level of English (at least B2)
  • Ability to adapt to a challenging software system.
  • Analytical and problem solving skills with strong attention to detail
  • Desire to learn and advance, be a curious investigator and problem solver
  • Must hold EU citizenship or a valid work permit for Portugal
  • Availability to work from our site in Sete Rios
  • Availability to work 24x7 (40 hours/week)

Benefits.
  • Competitive wages
  • Relocation package
  • Paid professional training
  • Employee discounts
  • Private healthcare & dental insurance (after six months of employment)
  • Growth opportunities through various development programs
  • Fun and engaging company-wide initiatives, including our EverBetter wellness program
  • Job stability
  • Life-long skills and experience
  • Excellent work culture

Go further with Foundever™

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

Apply today!

Information :

  • Company : Foundever
  • Position : Spanish Service and Delivery E-commerce Support for Social Media Trending Videos - Lisbon, Portugal
  • Location : Lisboa
  • Country : PT

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Spanish Service and Delivery E-commerce Support for Social Media Trending Videos - Lisbon, Portugal job info - Foundever Lisboa above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Spanish Service and Delivery E-commerce Support for Social Media Trending Videos - Lisbon, Portugal job info - Foundever Lisboa in 27-05-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

Next Process

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Post Date : 27-05-2024