German Customer Support Specialist - Customer success manager junior - B2B - Lisbon

Sie sprechen Deutsch und möchten im Ausland ein Leben in der Sonne führen? Wir suchen nach Bewerbern, die Deutsch sprechen. Junior- und Anfängerprofile werden akzeptiert. Wenn Sie interessiert sind: Schicke uns deinen Lebenslauf auf Englisch.

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Description

Atlean World is an International Recruitment company that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidates recruitment journey smoother and more enjoyable.

Your Next Job, Without Boundaries!

We are offering a great work experience in Lisbon, for a role as a German Customer Support specialist.

Why a German Customer Support Specialist role is great for your professional and personal development:

• Live in Lisbon and embrace multicultural experiences
• Represent a global brand of an international computer and digital marketing software
• Fast-track career development opportunity

What does your day-to-day in this role look like:

• Contact by telephone (approx. 80% inbound and approx. 20% outbound), as well as in writing via online chat
• Support for corporate customers, mainly small and medium-sized companies
• Customer-oriented solution finding for all inquiries
• Provision of product information, price information, offers and creation of discounts
• Completing orders/sales over the phone
• Continuous contact with existing customers for possible optimizations and updates

Requirements

What do you need to be successful at this job?

• Language Maestro: Fluent in German, good English
• Tech Savvy: Curious about the latest tech
• Customer Charmer: Experience is a bonus
• Communication Virtuoso
• Empathy Expert

Benefits

By joining this role, this is what you can expect:

• Joyful Lisbon
• Skyrock Growth with a 12-month renewable contract
• Portuguese Extra Delights: Meal vouchers, 2 extra salaries
• Guardians of Wellness: Private Health Insurance from day one

Relocation Package is included:

• Flight to the Future: Covered flight expenses
• First-Class Arrival: Airport pick-up and settling assistance
• Nest in Comfort: Accommodation provided in shared apartments
• Language Safari: Complimentary Portuguese lessons
• Active & Awesome: Free sports activities

Football tournaments, beach barbecues, surf lessons, and cultural events await!

Make it your Next Job Without Boundaries!

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Get to know more about Atlean World

Atlean World is going to be your recruitment partner during the whole journey:

Guiding Your Odyssey with Atlean World

Personal Touchpoint:

As soon as you hit "Apply," one of our expert recruiters will reach out to you. Expect a friendly conversation where we dive into the details of the role, helping you understand the ins and outs.

Q&A Session:

Have questions? Curiosities? Our recruiters are your go-to resource. Well address all your queries, ensuring you have a comprehensive understanding of the opportunity youre stepping into.

Making it Happen:

Once youre well-informed and excited about the role, we get you ready for the next steps and connect you with our esteemed client. Think of us as the bridge that links your aspirations with the right opportunity.

Ongoing Support:

Your journey doesn’t end with the introduction. We remain at your service for any further questions or assistance you may need throughout the recruitment process. From clarifying role specifics to offering guidance, were here for you.

::::::::::::::::::::::::::::::::::::::::::::::::

Get to know more about Atlean World

Atlean World is going to be your recruitment partner during the whole journey:

Guiding Your Odyssey with Atlean World

Personal Touchpoint:

As soon as you hit "Apply," one of our expert recruiters will reach out to you. Expect a friendly conversation where we dive into the details of the role, helping you understand the ins and outs.

Q&A Session:

Have questions? Curiosities? Our recruiters are your go-to resource. Well address all your queries, ensuring you have a comprehensive understanding of the opportunity youre stepping into.

Making it Happen:

Once youre well-informed and excited about the role, we get you ready for the next steps and connect you with our esteemed client. Think of us as the bridge that links your aspirations with the right opportunity.

Ongoing Support:

Your journey doesn’t end with the introduction. We remain at your service for any further questions or assistance you may need throughout the recruitment process. From clarifying role specifics to offering guidance, were here for you.

Tipo de oferta: Full-time

Benefícios:

• Cartão/Ticket refeição
• Formação Linguística Fornecida
• Seguro saúde

Horário de trabalho:

• Horário flexível
• Turno de 8 horas

Requisito de idioma flexível:

• Português Não Necessário

Tipos de pagamento complementares:

• Subsídio de Natal

Possibilidade de deslocação diária/mudança de residência:

• Lisboa, Distrito de Lisboa: Deslocar-se diariamente ou disposto a mudar-se para o local da oferta com um pacote de relocalização disponibilizado pela empresa (Obrigatório)

Pergunta(s) de seleção:

• Do you have EU nationality or a valid work permit for Portugal ?

Idioma:

• German (Obrigatório)
• English (Obrigatório)