Dutch-speaking Customer Service Representative for Foot Locker (REMOTE possible)

Are you passionate about fashion trending? Is Dutch your first language? If you want to be part of the sportswear industry, this is your chance! We offer you an exciting job position to work for an international team in Lisbon.

We are looking for Dutch speakers with a sports-oriented spirit and strong communication skills. As a Customer Care Representative for Foot Locker, you will provide high-quality customer satisfaction in your own language.

About the Company:

Foot Locker is an American sportswear and footwear retailer, with its headquarters in New York City, and operating in 28 countries. The company celebrates sneaker and youth culture around the globe. Foot Locker has a strong purpose: it wants to fuel self-expression all around the world!

✨ The Profile:

• You are fluent in Dutch and have a high level of English (C1)
• You have excellent listening and communications skills
• You have familiarity with online advertising products and social media
• You have proficient solid Microsoft Office experience
• You are interesting in providing quality customer service
• You are open to learning all about customer care strategies and understanding of company’s products
• You are outgoing and charming
• You are able to work 40 hours per week

***Experience in customer support is a plus

✅ Your responsibilities:

• Provide a customer
• Friendly service by showing interest in the customer, guaranteeing a positive relationship with the brand
• Create opportunities to impress and engage with the customers, approaching all their questions and doubts
• Manage customer queries about orders, accounts, payments and stock availability

Benefits:

• Full-time position
• Fixed-term, renewable employment contract
• Possibility of a permanent contract after 24 months
• Competitive salary
• Lots of holidays to go exploring
• Paid initial training to guide you on your way to success
• Private health care insurance
• Be part of a multicultural, open-minded work environment
• Work from a beautiful and modern office in Lisbon
• Relocation package (only available for international employees)
• Pick-up from the airport
• Administrative support to help you fully integrate in Portugal
• Reimbursement of flight costs
• Free annual flight home
• Room accommodation in a company’s flat in Lisbon
• Company events, team buildings, water sports and free language courses

Take this career opportunity and be part of the success of a global brand. A great work environment and true career opportunities are waiting for you! Willing to make a move to a dynamic, young and multicultural team.