Customer Service Representative with German
Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Wibit Consulting & Services (WibitCS) with the position of Customer Service Representative with German - Wibit Consulting & Services (WibitCS) which was opened this.
If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Customer Service Representative with German - Wibit Consulting & Services (WibitCS) below matches your qualifications. Good Luck: D
Employment type: fixed term (6 months) with possibility of extension / permanent contract. Handle all incoming contacts from bank clients via phone, chat and…...
In collaboration we are working with a leading Outsourcing/BPO consultancy who is seeking to onboard a German-speaking Customer Representative to join their teams in Porto.
Location: Porto, Portugal
Work model: On-site
Employment type: fixed term (6 months) with possibility of extension / permanent contract
Remuneration: Base salary + bonuses
DUTIES AND RESPONSIBILITIES:
- Handle all incoming contacts from bank clients via phone, chat and email (appointments, income statements, PIN/TAN orders for online banking, implementation of card blocking, mediation between the customer and other bank branches, feedback)
- Provide excellent and nimble customer service experience and seek continuously for initiatives to enhance service and improve the overall customer experience
- Use adequate tools, processes and/or methods to ensure the provision of accurate, valid, and complete information
- Present the product range in a sales-oriented way, support of central marketing campaigns
REQUIREMENTS:
- Native/fluent in German both verbal and written (C2 level). Fluent in English (minimum B2 level)
- Ability to listen actively, identify, apply and explain your product and/or service expertise with clarity and solve issues in the first contact with customers
- Ability to take stressful situations well
OFFER:
- A relocation support
- Working hours Monday - Friday 8 AM - 5 PM with a possibility of change to 8:00 am – 8:00 pm in the future
- 2 weeks of training + 1 week of nesting (100% on site)
- A dynamic and creative team with positive and friendly atmosphere
- Food vouchers
- Guidance and tools to reach your full potential
Information :
- Company : Wibit Consulting & Services (WibitCS)
- Position : Customer Service Representative with German
- Location : Porto
- Country : PT
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Service Representative with German job info - Wibit Consulting & Services (WibitCS) Porto above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Service Representative with German job info - Wibit Consulting & Services (WibitCS) Porto in 20-05-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.
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Post Date : 20-05-2024
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