Reporting Specialist - Lisbon, Portugal
Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Foundever with the position of Reporting Specialist - Lisbon, Portugal - Foundever which was opened this.
If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Reporting Specialist - Lisbon, Portugal - Foundever below matches your qualifications. Good Luck: D
The purpose of this role is to directly assist the reporting team by collecting and reporting all KPIs data from Foundever Operations, Supporting Departments…...
We are looking for a talented and accomplished Reporting Specialist to join our team. The purpose of this role is to directly assist the reporting team by collecting and reporting all KPIs data from Foundever Operations, Supporting Departments and Leadership.
As a Reporting Specialist, your daily responsibilities will include:
- Under limited supervision, prepare and maintain databases & statistical reports used in financial/quality/performance management decision-making.
- Investigate and analyze data and decide upon alternatives to complete assignments.
- Assemble and assess statistical information from system databases and other sources.
- Independently plan, prepare and maintain business unit reports critical to organizational success/profitability and meeting client expectations.
- Investigate, analyze and assess trends and campaign/brand activity.
- Monitor, evaluate and assess unit productivity on a daily basis.
- Communicate with the manager on a daily basis to resolve problems/issues, assess scores/trends and maximize efficiency.
- Additional operations support duties as assigned.
- Creation of "ad hoc" reports under short timelines Takes personal responsibility to understand and comply with all company and client security requirements and policies.
To succeed in the role, you will need to have:
- English advanced level
- Strong computer, communication and analytical skills.
- Strong knowledge Microsoft Excel
- Microsoft Access/Database skills appreciated
- Power BI experience is highly valued
- VBA knowledge/experience is highly valued
- SQL knowledge/experience is highly valued
- SAP Business Objects knowledge/experience highly valued
- Data Architecture knowledge/experience is highly valued
- Ability to collect and assess large sets of data, dashboard creation and KPI evaluation.
- Ability to manage multiple tasks simultaneously.
- Ability to work with minimal supervision, make independent decisions and solve complex problems
- Strong understanding of the call center industry and operations,
- Ability to work in a dynamic, fast-paced environment,
- Demonstrated ability to develop professional relationships and interact with all levels of internal and external clients.
- Solution driven mindset
- Availability to work from our site in Santos
- Must hold EU citizenship or valid work permit for Portugal
- Be a local candidate or willing to relocate to Lisbon, Portugal
Education and experience.
- Minimum 1 year experience in a Reporting/WFM role or experience in leadership in a contact center environment
Benefits.
- Competitive wages
- Paid professional training
- Employee discounts
- Private healthcare & dental insurance (after six months of employment)
- Growth opportunities through various development programs
- Fun and engaging company-wide initiatives, including our EverBetter wellness program
- Job stability
- Life-long skills and experience
- Excellent work culture
Go further with Foundever™
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
Apply today!
Information :
- Company : Foundever
- Position : Reporting Specialist - Lisbon, Portugal
- Location : Lisboa
- Country : PT
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Reporting Specialist - Lisbon, Portugal job info - Foundever Lisboa above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Reporting Specialist - Lisbon, Portugal job info - Foundever Lisboa in 27-05-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.
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Post Date : 27-05-2024
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