Production Planner

FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers.

Were a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers. This community is at the heart of our business success. We welcome differences, empower individuality and celebrate diverse skills and perspectives, creating an inclusive environment for everyone. We are FARFETCH for All.

CREATIVE OPERATIONS

Were a creative family, building copy, data and visual assets for each corner of the FARFETCH Ecommerce Platform. We are dedicated to providing gold standard imagery, content and production services for our partners and creating an engaging on-site experience for our customers.

GUIMARÃES

Our Guimarães office is located in the beautiful and historic city known as the ‘birthplace of Portugal’. Here youll find a custom-built office, a studio facility with a game room, music area and an unbeatable chill out zone with a hammock that fits up to 20 people!

THE ROLE

Reporting to the Production Planning Senior Manager, you will play a pivotal role in fine-tuning our production plans and meeting service level agreements (SLAs) for digital production. Your primary responsibility will involve allocating digital production requests based on available capacity and prioritizing them in alignment with current business priorities. This entails collaborating closely with both commercial and production teams to ensure volume commitments and SLAs are met.

WHAT YOU’LL DO

• Prioritize demand according to commercial drivers;
• Serve as the main point of contact and effectively communicate with commercial and production managers;
• Allocate digital production requests based on available capacity and prioritize them according to ongoing business needs;
• Monitor production status, identify deviations, and tactically adjust allocations;
• Follow up on relevant indicators and take action to drive results;
• Identify and implement improvement opportunities within our current allocation and planning processes;
• Conduct ad-hoc analyses to support business needs;
• Provide relevant inputs and communicate effectively to ensure tactical adjustments of production plans;
• Foster a culture of teamwork and preparedness to respond effectively to unforeseen challenges.

WHO YOU ARE

• +2 years of experience in planning with proficiency in MS Excel;
• Eager to optimize resource allocation for maximum productivity;
• Skilled at problem-solving and resolution;
• Committed to continuous learning and improvement:
• Analytical and data-driven:
• A critical thinker with strong planning and follow-up capabilities;
• Excellent organizational skills and ability to manage multitasking autonomously;
• Comfortable working with deadlines in a fast-paced environment;
• Flexible and able to handle ambiguity with keen attention to detail;
• Advanced in English, both written and oral;
• Curious and a team player;
• Effective communicator.

REWARDS & BENEFITS

• Health insurance for the whole family, flexible working environment and well-being support and tools
• Extra days off, sabbatical program and days for you to give back for the community
• Training opportunities and free access to Udemy
• Flexible benefits program

EQUAL OPPORTUNITIES STATEMENT

• FARFETCH is committed to being an inclusive workplace where diversity in all its forms is celebrated. We make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, marital status, medical condition as defined by state law, physical or mental disability, military service or veteran status, pregnancy, childbirth and related medical conditions, genetic information or any other classification protected by applicable federal, state or local laws or ordinances. If you require special accommodation, please let us know.

Before Applying Through your application, we want to understand the skills and experiences you have that make you the perfect fit for this role and for FARFETCH. We’re passionate about creating the conditions for Farfetchers to grow and develop but we’re also looking for people who can hit the ground running, so make sure to apply for a position where you feel you can thrive.