COE Specialist I (Portuguese Speaker)

Uber | Lisboa | PT

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Uber with the position of COE Specialist I (Portuguese Speaker) - Uber which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information COE Specialist I (Portuguese Speaker) - Uber below matches your qualifications. Good Luck: D

The right candidate is always looking for unique and exciting ways to resolve problems with exceptional support and exceptional communication, ensuring that…...

About the Role

Community Support Representatives are all about helping and educating customers, and Partners. We help people resolve their issues and turn unhappy users into our most loyal advocates. The right candidate is always looking for unique and exciting ways to resolve problems with exceptional support and exceptional communication, ensuring that problems are resolved promptly while developing trustworthy relationships with our community.

What You Will Do
  • Deliver high-quality service across multiple support platforms (email, chat, phone).
  • Be a passionate advocate for users while answering any questions that come your way
  • Show empathy to frustrated users while solving problems and addressing unsatisfactory experiences
  • Build loyalty among new users and get our early adopters to fall in love with Uber all over again
  • Triage issues and escalate them when necessary
What You Will Need
  • Proficiency in Portuguese and English is required!
  • Proficiency in Spanish is a plus.
  • Currently living in Lisbon or willing to move
  • Availability to work in rotating shifts from Monday to Sunday (essential)
  • High proficiency using computers (typing, quickly navigating between various tools)
  • Exceptional reading comprehension and writing skills. Must be able to connect what users are asking for with answers to their true issues
  • Passion for helping others and creating support experiences that exceed users expectations
  • Ability to troubleshoot problems and find speedy resolutions.
  • Skilled at handling multiple issues at once to efficiently solve a large number of inquiries.
  • Must work well in a team environment, contributing to a collaborative work environment where people learn from one another and continuously improve processes on behalf of users
  • Youre an Uber Advocate
  • - you care deeply about the product and getting others excited to use Uber
  • 1y experience in a Customer Support role (plus)!
  • Bachelors degree or college experience preferred but not mandatory
  • Support experience in a high-volume environment, including service industries, retail, hospitality, or other support environments preferred but not mandatory.

Information :

  • Company : Uber
  • Position : COE Specialist I (Portuguese Speaker)
  • Location : Lisboa
  • Country : PT

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the COE Specialist I (Portuguese Speaker) job info - Uber Lisboa above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies COE Specialist I (Portuguese Speaker) job info - Uber Lisboa in 09-07-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

Next Process

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Post Date : 09-07-2024