Dutch Customer Advisor for Online Pharmacy - Portugal
Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Foundever with the position of Dutch Customer Advisor for Online Pharmacy - Portugal - Foundever which was opened this.
If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Dutch Customer Advisor for Online Pharmacy - Portugal - Foundever below matches your qualifications. Good Luck: D
Giving advice and information to the customers and approach it with feeling/empathy for their needs. Ensuring the order and delivery process is smooth for the…...
Do you want to provide support for one of the biggest online pharmacies in Europe?
Are you Dutch native or fluent with strong English communication skills?
Looking to make your career in a multicultural environment in sunny and happy Portugal?
So we have the perfect opportunity for you!
Our Client is the pioneer in the online pharmacy market and one of the leading online pharmacies in Europe with webshops in several countries.
As a customer service specialist in this project, your daily responsibilities will include:
- Providing Inbound Customer Care
- Giving advice and information to the customers and approach it with feeling/empathy for their needs
- Ensuring the order and delivery process is smooth for the client
- Dealing with Returns and Complaints
- Identifying root causes to continue ensuring maximum efficiency/processes
- Handle calls as well as written communication within guidelines established
- Ensure the delivery of a quality customer experience on each and every transaction
- Ensure that all complaints are recognized, recorded, confirmed and solved effectively
- Recognize and promote additional products and services to the customers, in line with their needs and requirements
To succeed in the role, you will need to have:
- Native or proficient level of Dutch (C2)
- Intermediate level of English (at least B2) both verbal and written
- Excellent listening and written/oral communication skills in supported languages
- A motivated and enthusiastic personality
- Self-organized, planning and prioritization skills
- Patience, empathy, and a unique ability to manage stress
- Ability to work under pressure and adapt quickly to adverse situations
- Technical aptitude and the ability to pick up new technology quickly
- Able to follow guidelines and instructions
- Ability to keep calm and clear-headed in critical situations
- Ability to demonstrate confidence when imparting information or dealing with troubled callers
- Familiarity with ticketing systems
- Experience with policy work, or help resource project management
- Previous, demonstrable experience with creation of online help resources
- Life experience to apply to managing situations
- Early adopter of technology
- Ability to put customers at ease
- High-speed internet access and appropriate conditions for remote work #LI-Remote
- Must hold EU citizenship or valid work permit for Portugal
- Be a local candidate or willing to relocate to Portugal
Benefits.
- Relocation package
- Competitive wages
- Paid professional training
- Employee discounts
- Private healthcare & dental insurance (after six months of employment)
- Growth opportunities through various development programs
- Fun and engaging company-wide initiatives, including our EverBetter wellness program
- Job stability
- Life-long skills and experience
- Excellent work culture
Go further with Foundever™
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
Apply today!
Information :
- Company : Foundever
- Position : Dutch Customer Advisor for Online Pharmacy - Portugal
- Location : Lisboa
- Country : PT
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Dutch Customer Advisor for Online Pharmacy - Portugal job info - Foundever Lisboa above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Dutch Customer Advisor for Online Pharmacy - Portugal job info - Foundever Lisboa in 25-05-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.
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Post Date : 25-05-2024
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