Quality Manager

Quality Manager

Location: Lisbon, PT Function: Operations/Production/Manufacturing Part-time or Full-time: Full-Time Job Type: Employee Workplace type: On site

Join Amcor and you can be part of the team that makes the packaging of the future better for people and our planet.

Here at Amcor, we work together every day to make a positive impact on the lives of millions of people across the globe by providing packaging for essential products, including food, beverages, pharmaceutical, medical, home and personal care. We are sustainability leaders in our industry, and we were the first global packaging company to commit to making all our products recyclable or reusable by 2025. In addition, our products play a vital role in a circular economy as we are working toward 30% recycled material across our portfolio by 2030, and we are one of few packaging companies committed to using science-based targets and achieving net zero emissions by 2050.

We are always looking for talented and passionate individuals who are motivated to make a difference. Working at Amcor means you will have a unique opportunity to be a part of an organization that is committed to innovating and driving new solutions to create more sustainable packaging solutions.

To find out more about our commitment to sustainability and about Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook I YouTube

Position Job Title: Quality Manager BG and BU: AFEMEA / BU Healthcare Function: Human Resources Location: Amcor Flexibles Lisbon (in Alcácer do Sal) Line Manager’s Job Title: Plant General Manager Advertising Legal Entity: Amcor Flexibles Neocel - Embalagens Lda Work contract Legal Entity: Amcor Flexibles Neocel - Embalagens Lda Contract Length: Permanent
Job Purpose
Ensure that all aspects of manufacturing are geared towards enhancing quality standards of products and services rendered in order to contribute to the optimization of quality, operational / manufacturing excellence, cost efficiency of operations and customer satisfaction. Responsible for overseeing and ensuring the highest standards of quality control and assurance throughout our plant operations. The Quality Manager plays a pivotal role in maintaining product integrity, meeting requirements, and driving continuous improvement initiatives.
Job Dimensions & Scope

• Headcount: 48 FTE (in the plant) + 18 FTE (as hosted), sales turnover: €26.4 Mio
• Key Member of the Senior Management Team

• Direct reporting line to Plant General Manager and functional report to the BU Quality Manager
• Manages a team of 5 members

Principal Accountabilities

• Implement and maintain quality control procedures to monitor all stages of the process, from raw materials to finished products
• Monitor and manage quality incidents and customer feedback related to product quality. Work closely with other teams to address issues and implement corrective actions. Support the implementation and follow up of the corrective actives.
• Customer technical support and assistance (including claims, trainings, logistics, audits, specification)
• Ensure plant operations comply with applicable laws, regulations, and certifications (including ISO 9001, ISO 13485 and other certifications).
• Develop and manage quality assurance programs to ensure compliance with industry standards, customer requirements, and regulatory agencies.
• Identify opportunities for process improvements and efficiency gains within the plant. Implement corrective actions and preventive measures to address quality issues.
• Collaborate with suppliers to establish quality standards for incoming materials and components. Conduct supplier evaluations to ensure adherence to specifications.
• Provide training and support to plant personnel on quality procedures, standards, and best practices. Foster a culture of quality awareness and accountability.
• Collect and analyze quality data to identify trends, patterns, and areas for improvement. Generate reports and present findings to management for decision-making purposes.
• Collaborate with other departments, including production, engineering, and maintenance, to resolve quality-related issues and drive continuous improvement initiatives.
• Maintain accurate records of quality documentation including inspections, audits, and corrective actions. Ensure documentation is up-to-date and readily accessible and complain to the audit standards.

Qualifications/Requirements

• Formal Qualifications And Experience

• Degree in Quality or other similar Engineering
• Minimum of 5 years manufacturing experience in quality control
• Minimum of 2 years in a managerial/ coordination role, preferably in packaging of pharmaceutical industry.
• Fluency in Portuguese and English.

• Specific Skills And Abilities

• Proficiency in quality assurance techniques, including statistical process control (SPC), failure mode and effects analysis (FMEA) and root cause analysis (RCA).
• Strong understanding of quality principles, methodologies and tools (e.g. Six Sigma, Lean Manufacturing, etc.)
• Experience with quality management system such ISO 9001.
• Excellent analytical and problem-solving skills, with the ability to interpret complex data and drive actionable insights.
• Strong leadership skills;
• Effective communication skills, with the ability to communicate across all levels of the organization and influence stakeholders
• Attention to detail and a commitment to upholding the highest standards of quality and compliance.

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Amcor is a global leader in developing and producing responsible packaging solutions for food, beverage, pharmaceutical, medical, home and personal-care, and other products. Amcor works with leading companies around the world to protect their products and the people who rely on them, differentiate brands, and improve supply chains through a range of flexible and rigid packaging, specialty cartons, closures, and services. The company is focused on making packaging that is increasingly lighter weight, recyclable and reusable, and made using an increasing amount of recycled content. In fiscal year 2022, 44,000 Amcor people generated $15 billion in annual sales from operations that span 220 locations in 43 countries. NYSE: AMCR; ASX: AMC